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Social Data and Business Performance: Strengthening the Connection

Deloitte Dbriefs | Technology, Media & Telecommunications

Start Date and Time

April 30, 2013 1:00 PM

End date and time

April 30, 2013 2:00 PM

Time zone:

(GMT-05:00) Eastern Time (US & Canada)

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Host: Eric Openshaw, Principal - Deloitte LLP
1 Intermediate CPE Credit: Specialized Knowledge & Applications 

The Internet and social media have vastly increased the amount of data available about people's attitudes, ideas, and behaviors. How are technology, media, and telecommunications companies leveraging this data for improved business performance? We'll discuss:

  • The relationship between social data and an organization's broader performance metrics, and leading indicators of performance trends that can guide decision making.
  • Harnessing social data to disrupt markets and industries, including how disruptions change existing relationships, new platforms for data sharing, and ways to capture learning.
  • Developments in social data privacy standards and procedures.

Learn how organizations are adapting to the social media era and using social data to drive business performance.

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Please note: CPE Credit is not available for viewing archived programs.

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