Putting People First: The Driving Force for Sustained Transformation
New challenges are forcing organizations to radically change the way they transform their business
To meet the challenges of today’s increasingly global marketplace, organizations are being compelled to transform the way they operate. Powerful external forces, such as more competition and technological advances, are increasing the pace of change. And customers and investors are demanding improved products and services. As a result, organizations are looking for transformation opportunities that can help them achieve sustained performance and business results.
Organizational transformation can have a major impact on the organization and its people, creating tremendous anxiety about job security, role changes and development needs. Research over the past 10 years has shown that organizational transformations often fall short of achieving their desired results. In most cases this is related to people issues associated with the transformation, such as poor leadership, an inadequate sense of urgency, resistance to change and cultural incompatibility. People-related challenges are often the most significant barrier to organizational transformation.
To achieve and sustain an effective organizational transformation, organizations should adopt a comprehensive, focused and structured approach that puts the primary emphasis on people. In this booklet we present a framework to address many of the people-related challenges associated with organizational transformation and offer insights to help make people-driven transformation effective.
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