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Tax Management Consulting for a Large Insurance Company

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A global company with a significant insurance business needed additional resources for tax compliance, the tax provision and new tax issues presented by business transactions. At the same time, it wanted to achieve an appropriate mix between internal and external resources and remain flexible to changing business conditions. The company also was planning an Enterprise Resource Planning (ERP) implementation and wanted to address tax needs, including better access to data and tax compliance efficiencies. 

Deloitte Tax LLP, through a cosourcing arrangement, provided the company with the resources and the flexibility it sought. Our professionals brought experience in both technical tax matters – to support the company's tax compliance and planning issues – and tax systems – to enable the tax function to have a role in the ERP implementation. The company can scale tax resources up or down as needed and access special tax skills for new business developments and tax technology issues. 

The Challenge

The insurance company had difficulty maintaining a tax function that could scale up or down, according to its business activities. Faced with an ERP implementation and a potential spin-off that would require additional tax compliance and planning, the company needed more tax resources. Due to high turnover in the tax department and difficulty in recruiting new talent, meeting the demand with in-house staff alone would be a challenge. Therefore, the company sought a flexible alternative, whereby it could access specialized tax resources, as needed, cost effectively, and use those resources to leverage and enhance the company's established tax processes.

How We Helped

We provided the company the experienced tax resources it sought for the quarterly and annual tax provision and tax footnotes for the financial statements, as well as tax consulting for potential transactions and other special tax needs. In addition, we helped develop a blueprint to sensitize the company's accounting systems to address tax department needs and we supported the ERP implementation team in exploring opportunities for efficiencies in the tax compliance area. We also assisted the company in reviewing various software options to integrate the tax compliance process with the tax provision.

Using Deloitte Online, our tool to manage cosourcing engagements, we kept the company informed of key dates, project status and deliverables.

Why Deloitte? The company selected Deloitte Tax because of our demonstrated experience in cosourcing and the combination of skills brought by our professionals, which included experience in federal, state, international and transactional tax issues; employee benefits; tax controversies; tax technology, including ERP implementations; and the insurance and financial services industries. The company also valued Deloitte's flexible and collaborative approach to cosourcing and willingness to work with the company's processes and enhance them vs. imposing a particular methodology.


The cosourcing arrangement with Deloitte enabled the company and its tax department to address an increasing level of tax matters, including a number of complex ones, while relieving the company from having to expand its tax department to address immediate needs. The flexibility of the arrangement allowed the company to access specialized tax resources for particular matters as needed, including transactions, controversies and an ERP implementation. At the same time, the arrangement provided the company with the broad tax experience required for tax compliance and planning, as well as various tax tools. Meanwhile, the company enjoyed the flexibility of the cosourcing arrangement and the ability to balance internal and external tax resources according to its business needs. 

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