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Sustainable Cost Management

Driving Organizational Efficiency and Effectiveness

Most of the low hanging fruit has been picked. Future sustainable cost reduction and restructuring requires more transformative thinking and action. Deloitte can assist finance, human resources, and program leaders in developing their vision, strategy, design, and execution of sustainable transformation across government operations. Through Sustainable Cost Management, Deloitte works with state and local government leaders to adopt innovative, customer-focused approaches to service delivery, while realizing significant operating and program savings. Bottom line, we help position you to lead organizational transformation focused on improving the quality and effectiveness of service delivery.

Service offerings

  • Cost recovery and restructuring
    Government agencies are exploring how to be more efficient and effective in the face of a new fiscal reality. Deloitte blends deep public sector experience and broad private sector insights to help governments cut hidden costs across a wide range of areas to seize opportunities for cost savings and lay a foundation for renewed fiscal sustainability.
  • Shared services
    Supports you in creating and implementing a road map to achieving increased efficiency, control, and value from your back-office operations through the improvement  and consolidation of redundant processes, and systems into service-oriented organizational units that foster improved customer service delivery.
  • SLIM (State and Local Innovation and Modernization) Government
    Assists you with conducting an organizational operating and service delivery model assessment, complete with defined business cases, that can demonstrate the opportunities for improved efficiencies in customer-centric business processes. Using our IndustryPrintTM tool, Deloitte can help redesign, improve, and implement your organization’s new service delivery processes.
  • Strategic sourcing and procurement transformation
    Assists you in identifying strategic sourcing opportunities and realizing the near-term benefits of our Procurement Transformation Framework and associated industry leading methodologies in achieving organizational procurement reform.
  • Performance analytics
    Assists you in assessing the efficiency and effectiveness of your administrative and operating programs using Big Data analytics. Our methods and tools can help improve your organization through an ongoing process of collecting, analyzing, and reporting performance indicators to help you gain business insights and make more effective decisions.
  • Real property, fleet, and other capital asset management
    Using our Enterprise Asset Management Framework, Deloitte can assist you in defining your asset management strategy, work processes, and supporting technologies to provide a consistent and flexible approach to implementing asset management solutions and leading practices.

Featured insights

Red Ink Rising: Navigating the perils of public debt
Money has been spent that has not been earned, and promises made that cannot be met. This will challenge democratic governance models in many countries, requiring systemic, structural changes to bend the government’s cost curve down.

Is less more? Towards better Commonwealth performance
Examining ways to drive financial accountability and improved performance provides a real opportunity to focus and engage the whole delivery network around adding value for citizens, thereby reducing waste and improving the efficiency, effectiveness and economy of service delivery.
If we can put a man on the moon… Getting big things done in Government
The American people are frustrated with their government — dismayed by a series of high-profile failures. Yet our nation has a proud history of great achievements. Explore a guide to making our government work better.

CXO Services Leadership

Christina Dorfhuber
CXO Services Leader
Principal, Deloitte Consulting LLP

Steve Dahl
CXO Services Sustainable Cost Management Lead
Director, Deloitte Consulting LLP


As used in this document, “Deloitte” means Deloitte & Touche LLP, a subsidiary of Deloitte LLP. Please see  for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

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