Driver's License & Motor Vehicle Management Services |
Deloitte Consulting LLP’s Motor Vehicle (MV) practice offers comprehensive solutions for transportation agencies to address the challenges associated with delivering driver licensing and motor vehicle products and services. Together with our Highway practice, our MV offering represents an approach to assist you with all your transportation needs.
Our vision for the MV solution is a system that integrates customer management and other core components in a common approach across all driver and vehicle processes. Because our solution builds on deep industry knowledge and leading practices, our framework components can be transferred to meet similar needs in different states — solving the problems of today and giving you the flexibility to meet new ones in the future.
Key components of the MV solution include:
-
Knowledge Testing
-
Electronic Document Management
-
Financial Accounting
-
Business Partner Administration
-
International Registration Plan (IRP) Management
-
Driver License Issuance
-
Vehicle Registration and Titling
-
Change Management and Training
The Right Solution
Our MV solution has been designed to incorporate streamlined business processes with modern technology architecture to address today’s service and security challenges while remaining adaptable to future needs. Common business processes and integrated customer information will provide the public, your business partners, your staff and government agencies with a new capability and enhanced level of service.
Our solution is founded on four guiding principals:
-
Customer Service
-
Best in Class Operations
-
Strategic Technical Architecture
-
World-class Performance
Our solution is "customer-centric" and focused on meeting customer expectations, enabling best in class operations to realize efficient, repeatable and auditable processes. To accomplish this, the system leverages data entry tools such as bar code scanners and intelligent prepopulation of data to reduce processing time.
Strategic technical architecture recognizes that the technology foundation for any organization must be able to expand well into the 21st century by being
scalable, flexible, stable, secure and highly available.
The Deloitte Consulting LLP solution allows agencies to realize world class performance by continually evolving to satisfy the needs of tomorrow. The market offering accomplishes this by making heavy use of modular designs, enterprise integration and modern technologies.
Deloitte Consulting LLP – The Right Partner
Deloitte Consulting has the experiences and services to help you transform the way you do business and realize the results you want. Our team has a long history of working with our transportation clients to address challenges such as the Motor Carrier Safety Improvement Act (MCSIA) and the Real ID Act.
We understand the pressures states face and are collaborating with our clients to build a solution to meet today’s needs as well as those that will be presented tomorrow.
We leverage deep knowledge in multiple disciplines, including the following:
-
Organizational Change Management
-
Business Process Innovation
-
Systems Integration
-
Technology Infrastructure Design
The result: an integrated team of practitioners who work with you to plan, design and implement solutions that are customized to meet your particular needs.
Teamwork is critical to the success of any project. Our collegial culture means that we are driven to help you realize your goals. Our respectful, collaborative working style gives us an unmatched ability to obtain buy-in from project stakeholders. Our clients tell us that our collaborative approach leads to solutions that truly work for them.
Related Content:
Main Page: Serving the Public Sector – Transportation
