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Health and Human Services

Serving the public sector

Deloitte has more than 45 years of experience helping states implement and manage the complex health and human services (HHS) programs that protect and promote the health, safety and well-being of citizens. We understand the business of health and human services and help states deliver extraordinary advantages to citizens by increasing the efficiency, effectiveness, accessibility, accountability and responsiveness of services and benefits.

Deloitte Image  Eligibility and Service Integration  
We have broad experience in HHS programs with a focus on program operations and system solutions. We are a national leader in partnering with states to design, develop and implement integrated eligibility and service delivery solutions for workers and customers.
Deloitte Image  Child Welfare  
Deloitte provides services and solutions to support foster care, child protection, adoption assistance and child health. Deloitte is a national leader in the transfer, development and/or implementation of Statewide Automated Child Welfare Information System (SACWIS) solutions.
Deloitte Image Child Care & Early Learning  
Deloitte provides services and solutions to support child care subsidy and early learning programs, including child care eligibility and provider tracking systems, program design and integration, business process re-engineering, and training and implementation services.
Deloitte Image Child Support 
We have experience working with state, county and international child support enforcement agencies providing a wide variety of services, including service delivery model assessments, business process redesign (BPR), strategy and performance improvement consulting and technology implementation services.
Deloitte Image State Health Care
Deloitte has one of the world’s largest healthcare consulting practices that spans a combination of both commercial and public health care client experience. Our services and solutions span health information exchanges, MMIS, eHealth, actuarial services, public health solutions, long-term care and financial performance and transformation.
Deloitte Image Labor and Employment
Deloitte brings unparalleled experience and capabilities in Unemployment Insurance, Reemployment and Workforce Services, and Workers’ Compensation. Having worked in 22 states, we understand your business and technology, and we have a stellar record of delivering our projects on-time and on-budget.

Featured insights:

Health care reform: Center stage 2012
Deloitte surveyed thousands of American's over the last year – consumers, physicians, and employers – about their opinions of health care reform. Read the resulting, data-driven insights in this new report.
State Health Services
Deloitte Consulting LLP’s State Health Care/Medicaid market offering provides services and solutions that span the health care spectrum – from policy and rate setting to health care technology and clinical care management.  We provide services to our clients that help extend their ability to adapt to changing business and technology developments and help overcome challenges.
Advanced Analytics for Child Support Programs:  From reactive enforcement to proactive prevention
Predictive modeling and the mining of large databases using advanced analytics has become a major cultural trend that is changing the world in which we live.  Advanced analytics can play a critical role in helping child support agencies enhance the collections process, improve revenue collection, increase the likelihood of meeting performance-based incentive funding, and proactively identify and help mitigate the non-custodial parents most likely to go into arrears.
Helping States Improve UI Performance and Service
In the past few years, Unemployment Insurance (UI) programs have faced tremendous challenges maintaining service levels to their constituents: claimants, employers, third party administrators, and training providers.  Deloitte has worked with states to get through the challenges of the past few years, and we continue to see positive results from our work with them.

About Deloitte
As used in this document, ‘Deloitte’ means Deloitte LLP (and its subsidiaries). Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

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