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Life Sciences CIO Services

Life Sciences companies are facing unprecedented pressures to compete and perform due to an increasingly challenging industry environment (e.g. regulatory challenges, health care reforms, R&D productivity challenges and prescription drug lifecycle uncertainties). This, in turn, creates high demand for technology-based systems, support and services. In order to support their stakeholders, Life Sciences technology functions should therefore act strategically, quickly, responsibly and effectively, while still operating within the confines of schedule, budget and risk mitigation.

Deloitte’s Life Sciences CIO Services, in particular, is a community of experienced technology practitioners dedicated to providing advisory services to the CIO suite of growing companies in the Life Sciences industry. We offer a wide range of services to our clients, focusing on strategy, governance, IT organization and effectiveness and “setting the stage” for major decisions, changes, projects and investments through planning, business case and implementation.

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Our solution areas

Deloitte’s National Life Sciences & Health Care practice brings together nearly 70 years of industry experience with innovation and knowledge of the life sciences industry. Deloitte leverages a trademark methodology to execute IT advisory services both domestically and globally to our clients. Deloitte brings experience in the following areas to help our life sciences clients solve their most pressing issues:

Offerings What were the challenges?
IT Strategy The Life Sciences IT function needs to respond to these changes as well as organic and M&A-related growth. Our IT strategy assessment and development approach can provide clients with a clear and implementable strategy to help increase efficiencies, generate synergies and provide critical alignment between technology and business functions, creating long-term competitive positions that drive service delivery and realization of key business capabilities.
Enterprise Data Management (EDM) Our EDM practice focuses on how an organization manages its data by helping our clients in analysis, design and implementation of technology and processes to facilitate scalable data architecture, an efficient data governance mechanism and Master Data management solution and a high-quality data retention and security structure.
Regulatory and Compliance Services Clients need policies, processes and technologies that support global, FDA, SEC and HIPAA regulatory needs. We collaborate with our clients to deliver broad-based, practical and implementable solutions that address global compliance issues and regulatory risk problems and achieve a cost effective balance between compliance and risk.
Enterprise Content Management(ECM) Our ECM practice embeds technical ECM and Enterprise Risk skills within the same delivery team to create content process inventory, assess regulatory risk and develop a high-level ECM implementation roadmap for a large platform of related technologies leveraged to streamline key business processes.
Digital Service Line Our cross functional, multi-disciplinary, agile delivery methodologies help provide our clients with turn-key teams to tackle the toughest issues in mobile strategy, design, user experience, quality assurance, analytics and Cloud solutions’ support of the convergence among the five disruptive Post Digital forces: Analytics, Mobility, Social Business, Cloud and Cyber Intelligence in order to help our clients respond to stakeholders’ needs and expectations.
Emerging Technologies and Solutions The Emerging Technologies and Solutions offering focuses on helping the CIO assess and incorporate leading edge technologies and approaches. We can work with you in identifying and working with next-generation technology, services and vendors to take advantage of technology solutions in areas such as: eCommerce, Cloud Computing, Pricing Optimization, Sales and Marketing, Supply Chain, HR Transformation and ERP. Our emphasis is on making certain that adoption provides the most value and the least risk to the enterprise.
Extended IT Services Life Sciences companies need to be more cost effective in developing centers of excellence and shared services in support of multiple business functions. Services such as analytics and business intelligence can be provided effectively and efficiently through “factories” that utilize a mix of onshore and offshore capabilities. The Extended IT Services engagement model helps provide the CIO and the business with a flexible, cost effective, measurable and sustainable approach to augmenting internal resources to deliver individual point projects.
Application Management Services(AMS) Clients need to cost effectively support implementations post go-live, with continuity and high performance. They also need to support systems during upgrades, application rationalization and where flexibility in capacity is required. Our AMS practice delivers functional and technical capabilities across a global platform to address client specific business objectives focused on driving down costs, improving quality and accelerating value in each aspect of our services by introducing flexibility into the delivery model in terms of location and resource models.
Outsourcing Advisory Services IT organizations can gain significant competitive advantage by using the market to procure innovative and cost effective services from providers specializing in delivering leading edge services. To procure those services effectively, experience in selection of and negotiation with the applicable partner is required. We work with our Life Sciences clients to help them to determine how to structure the “sources of production” they use to provide services to their business partners, including how they themselves are organized, as well as how they use the market – both internal and external.  When outsourcing is appropriate, we assist clients throughout the lifecycle (Strategy, RFP Development, Negotiation, Transition, and Vendor Management).
IT Workforce Optimization Our Life Sciences human capital practice offers a set of solutions that make the most of the capabilities of the IT Workforce and drive overall organization performance and effectiveness through the design of the right organizations and roles, the development of the right capabilities, skills and talent management strategies and the implementation of change management programs.
3D Collaboration Services The evolution of the Life Sciences industry demands that companies can execute key business functions virtually. Our CIO Services practice offers innovative technology capability based on 3D Collaboration Environments which are an immersive re-creation of social spaces such as conference rooms and learning simulation locales where people's virtual avatars interact.
Life Sciences Infrastructure Transformation Market forces, business pressures, and technology innovation are forcing CIOs and CTOs to transform their technology infrastructure – primarily to reduce costs, improve service quality, increase business responsiveness and decrease risk.  Past approaches to technology infrastructure are out of date and clients are looking for new ideas to take advantage of data center consolidation, cloud computing, bring your own device, IT service management and network convergence.  Deloitte’s Infrastructure Transformation capabilities bring together a portfolio of integrated services that are designed to help clients unlock greater value from their technology infrastructure.


Meet our leadership team

Irwin Goverman
Principal, National Leader, Life Sciences CIO Services Practice

As used in this document, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

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