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The New Health Care Workforce: Looking Around the Corner to Future Talent Management

New Issue Brief examines post-reform supply and demand challenges


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The U.S. health care system faces talent management challenges that call for new and distinctive skill sets, workers who think and operate differently, and leaders capable of managing in a fast-changing environment with increased margin pressures and performance expectations.

How best can the system ensure that there are enough health professionals with the right skills to care for all who need care in the right place, at the right time? Traditional supply and demand analyses make it difficult to offer a complete forecast of the nation’s health care workforce supply and to assess its adequacy for meeting the demand for services in coming years.

The new health care workforce: Looking around the corner to future talent management, an Issue Brief from the Deloitte Center for Health Solutions, offers selected findings from Deloitte’s study of post-reform health care workforce transformation, on behalf of the Bipartisan Policy Center, Health Care Workforce Initiative. Among the findings:

  • The current workforce supply landscape lacks a consistent and comprehensive national overview of health care professions and active workers.
  • Health care workforce participation is subject to unpredictable and variable supply- and demand-side influences.
  • Educational cycles, significant training time, capacity limitations, and faculty shortages affect workforce entry and supply.
  • Workforce planning models do not appear agile enough to capture changes in such areas as provider productivity, skills required by new team-based delivery models, funding and payment models, health risks, and technology innovations.
  • Old rules and strategies will no longer suffice in a marketplace being transformed by technology, public policy, and disruptive innovators. Instead, Chief Talent Officers and their teams will need to develop a dynamic, proactive approach to workforce planning.

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