Meet Our TeamICD-10 Implementation |
Melinda Reno
Principal, Deloitte Consulting LLP
Melinda Reno is a principal in Deloitte Consulting LLP’s health plans technology practice. She leads Deloitte’s overall ICD-10 services nationally. Melinda has more than 17 years of experience in the health care industry and specializes in technology-enabled business for health plan core administrative functions. She has focused on developing Deloitte’s ICD-10 solution offering since 2009. Melinda is a frequent speaker on ICD-10 and helped lead Deloitte’s ICD-10 Webinar Learning Series developed in conjunction with America’s Health Insurance Plans (AHIP). Read her full profile.
Christine Armstrong
Principal, Deloitte Consulting LLP
Christine Armstrong, RHIA, MBA, has more than 25 years of health care experience within industry and consulting organizations. Her primary areas of focus have included leadership of large-scale consulting projects related to revenue cycle, information system implementation, operations improvement, productivity and supply chain projects at academic medical organizations (AMO) and large integrated delivery systems. Chris is a national speaker on many topics such as coding, documentation, compliance, revenue cycle improvement and ICD-10 readiness. She co-leads Deloitte’s ICD-10 services for health care providers. Read her full profile.
Vickie Monteith, RN, MBA
Director, Deloitte & Touche LLP
Vickie Monteith is the Deloitte & Touche LLP national leader for the provider ICD-10 and Clinical Documentation Excellence (CDE) service lines. She has more than 25 years of experience in the health care industry in areas that include ICD-10, scheduling, patient access, medical necessity processing, utilization management, case management, medical records, patient accounting, billing compliance, charge integrity, charge description master reviews and standardization, compliance risk assessments, Recovery Audit Contractor readiness, and Medicare compliance. She has spoken on various subjects at annual Healthcare Financial Management Association, American Institute of CPAs, and American Hospital Association conferences in multiple states. Read her full profile.
Kim Beckendorf
Specialist Leader, State Government
Deloitte Consulting LLP
Kimberly Beckendorf is a Specialist Leader in Deloitte Consulting LLP in our Health Sciences & Government practice. She has 25 years of consulting experience, working with public- and private-sector health care payors on many aspects of operations. She has provided ICD-10 services for several state Medicaid programs, a national Medicaid managed care organization, and the Medicaid business segments of several national health plans. She is a frequent speaker at industry meetings on the topic of ICD-10. Read her full profile.
