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Holiday 2013: Sleigh Bells, Stockings, and Smartphones?

Deloitte Dbriefs | Retail & Distribution

Start date and time

December 5, 2013 11:00 AM

End date and time

December 5, 2013 12:00 PM

Time zone:

(GMT-05:00) Eastern Time (US & Canada)

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Host: Keith Denham, Principal - Deloitte & Touche LLP
1 Intermediate CPE Credit: Specialized Knowledge & Applications 

With digital devices and smartphones filling holiday stockings at a growing rate, how consumers shop and engage with brands this season is changing. At the same time, the companies that serve these consumers, from retailers to telecommunication providers, are experiencing significant business disruption fueled by mobile connectivity. We'll discuss:

  • Trends in mobile consumer behavior, including consumer privacy and security considerations.
  • Digital and online shopping predictions for the holidays.
  • Smartphone penetration rates, utilization patterns, and the effect of rising data consumption.

Learn more about Deloitte's 28th Annual Holiday Survey, as we explore consumers' buying attitudes and plans for using smartphones and digital channels to shop this season.

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