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Meet Shrupti Shah

Director, Deloitte GovLab

Shrupti is a performance management and public policy specialist with 15 years of experience in the public and private sector. Her specialized knowledge has been sought by Governments, International Labor Organization, World Bank and Organisation for Economic Co-operation and Development (OECD).

Shrupti leads GovLab on behalf of Deloitte Consulting LLP’s federal government practice in Washington DC. GovLab works closely with senior government executives and thought leaders from across the globe. GovLab Fellows conduct research into critical issues and emerging ideas shaping the public, private and non-profit sectors. Through exploration and analysis of Government’s most pressing challenges, GovLab seeks to develop innovative yet practical ways that governments can transform the way they deliver their services and prepare for the challenges ahead.

Prior to joining the federal practice, Shrupti was a director in Deloitte UK’s strategy practice where she led a program to design and develop a strategy function at a UK Government Department; helped another client in its efforts to develop a diagnostic tool to measure and improve innovation in public sector organizations; and led a study into where non-profit organizations can bring comparative advantages to the delivery of Government objectives. Shrupti also advised a Government in the Arabian Peninsula on its strategy for private sector ‘Emiratization’ (Labor market policies to influence the size and makeup of the private sector labor force) and supported another Government in the region on the development of its social policy and welfare programs.

Prior to joining Deloitte, Shrupti was a senior Civil Servant at the UK’s Department for Work and Pensions where she led an innovative pilot that engaged employers in the design and delivery of employment training programs. At Her Majesty’s Treasury, Shrupti led the UK’s Public Service Agreement Framework, described by the UK’s national Audit Office as a system that “puts the United Kingdom among the leaders in performance measurement practice.” Shrupti has also served as a National Expert for the European Commission, where she oversaw European Social Fund (labor market) programs with a total budget of $10bn.

Shrupti holds degrees from Oxford University and the London School of Economics. She completed her training at the Kennedy School of Government, Harvard.

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Related links

  • GovLab
    Learn more about this practice.
  • Consulting
    Learn more about our services.

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