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XBC: Cross Boundary Collaboration

Creating public value by unleashing the power of XBC


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It’s an idea about how to use technology to slash bureaucracies; improve services; produce innovative solutions to some of our nation's thorniest problems; change the terms of the Left/Right political debate; and offer ordinary people access to a degree of information and individual influence until recently accessible only to the most powerful citizens. In the years since the publication of the book, the power of the technology platforms that enabled this revolution have grown exponentially, yet many government agencies have floundered in trying to successfully deliver Gov 2.0. Deloitte’s “XBC: Creating public value by unleashing the power of cross-boundary collaboration” is a framework to help government’s deliver on the promise of Gov 2.0.

Four big benefits of XBC

  1. Do more with less — Budget shortfalls and massive debt threaten government’s ability to deliver public services. XBC can leverage limited tax dollars and tap into a large, motivated network to create public value at a lower cost.
  2. Turbocharge innovation — XBC shifts the source of strategic advantage from in-house expertise to an organization’s ability to connect, find and mobilize external resources. In a rapidly changing world, knowledge itself quickly loses value, but the ability to quickly create relationships with the right people can make an organization more innovative and nimble than ever before.
  3. Deliver mission more effectively — Collaboration technologies, social media, and the Internet have dramatically lowered the transaction costs of connecting large numbers of individuals and organizations. The enhanced collaboration opportunities can radically improve mission performance.
  4. Tackle “wicked problems” — Traditional approaches involving government agencies implementing siloed programs to tackle big problems are beginning to show their limitations. Instead of going it alone, organizations can build structures of people and organizations around accomplishing specific objectives.

In this report, Deloitte explores the application of XBC to three distinct modalities: to connect, to innovate, and to execute. Cross boundary networks may seem daunting to create, and their success often appears serendipitous; yet there are three simple steps to establishing XBC. Find those three step and learn more about making cross boundary collaboration a success in the attached report.

To learn more, download the PDF attachment below.


As used in this document, “Deloitte” means Deloitte LLP [and its subsidiaries]. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

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