
Real change is unfolding in a place where many people think real change is impossible. As a leader in public-sector health, you’re managing in an environment with new responsibilities, new questions, and critical choices, all bouncing off one another in ways no one can predict. Finding smart answers takes both courage and calculus. Are you ready?
- As we approach October 2013, how is your agency preparing for the impending move to ICD-10? Will this really be just a code set replacement? Or, how are you taking into consideration the impacts that this will have on business processes, payment and reimbursement systems, and your workforce?
- It’s January 1, 2014, the state health insurance exchanges (HIX) are live. How did you prepare your team for this day without disrupting their “day” jobs? Are they ready?
- How does your agency encourage and capitalize on innovation to transform service delivery? What do you see as the care delivery models of the future?
- You’ve read the headlines about the billions of dollars the U.S. health care system is going to save through administrative improvements. How can you improve the quality you deliver and bend the cost curve?
- Flash forward three years. Information (i.e. cost, quality, outcomes) is now aggregated from several agencies and you have comparative effectiveness data that supports non-payment for certain cancer drugs and treatments. Now what?
- How do requirements for transparency, ethics in government, and legislative oversight align with the most effective way to get work done well and on time? What challenges do you face in maintaining program integrity?
- How can you make the experience of the patient, the soldier, the American citizen—the best it can be? How can you use relationships with the new health information exchanges (HIE) to promote prevention and wellness?
- The human resources and talent functions must evolve if they’re going to be ready for the transformation on the scale and at the pace we are seeing today. How will you be able to retain, retrain, and hire the right people, with the right skills, when you need them? Where will you attract, screen, and recruit the new people and diverse perspectives to tackle the new challenges you face?
We have asked many specific questions and one big one: Are you ready for the future of health care? This is one of the biggest shifts in the public-private dynamic in a generation, and its effects are expected to carry far.