Health Care Retail Clinics Continue Gradual Expansion Through 2012: Deloitte Center For Health Solutions Report
Economic recovery, health reform and consumerism drive projected 20 percent annual growth rate
WASHINGTON, D.C., Nov. 16, 2009 — Despite the recession, overall growth of the heath care retail clinic market has increased approximately 15 percent in the past two years, according to a new report released today by the Deloitte Center for Health Solutions. Retail clinic market growth, however, will likely slow to 10-15 percent from 2010 through 2012 and will accelerate above 30 percent from 2013-2014, according to the report.
The report, “Retail Clinics: Update and Implications,” suggests that consumer adoption of retail medicine is strong and growing. Additionally, the report suggests that the industry’s potential to expand its revenue opportunities will support its long-term sustainability. The four factors that will likely contribute to the sector’s growth include:
“The growth and evolution of retail clinics reflect opportunities for disruptive innovation and an improved value proposition of price, quality and service for the U.S. healthcare system,” said Paul Keckley, Ph.D. and executive director, Deloitte Center for Health Solutions. “While the current economic downturn has incited a period of contraction, the retail clinic industry will emerge with a more refined business model to drive a second, albeit slower, wave of growth in the next three years.”
Key findings highlighted in the report include:
“Retail clinics represent a new channel that can deliver primary care services more conveniently and at lower cost to consumers,” added Keckley. “Clinic services are typically safe and effective, due in large measure to medical management programs that are evidence-based and supported by electronic medical records. Additionally, health insurance plans are increasingly offering coverage of retail clinic visits in their benefits packages for individuals and employers — ‘covered lives’ is a key to growth.”
“As a new entrant to the health care industry, retail clinics represent a threat to many traditional health care stakeholders,” added Keckley. “However, to consumers, health plans and employers, retail clinics offer an important health care alternative with a strong value proposition. Therefore, we expect this new sector to mature while growing its scope of services, locations and impact on population-based health status.”
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