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Performance in a Cost-Constrained Federal Environment

Improving employee engagement to do more with less


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In an era of shrinking budgets and increasing demands for high-quality services, stemming lost productivity has become even more critical. Yet the question remains: How will agencies meet the demands of the current fiscal environment while sustaining the level of performance necessary to enable mission effectiveness? One way to address this challenge is to move beyond simple “employee satisfaction” to “employee engagement.”

By improving employee engagement, organizations can enhance their performance and increase individuals’ productivity as well as benefit from a host of other cost-effective outcomes that support mission achievement.

Employee-engagement strategies can help change-management initiatives achieve their intended results as well as minimize unintended workforce costs, including those associated with increased absenteeism, people who are present at work but not productive (i.e., “presenteeism”), decreased morale, turnover, and general apathy. In addition, strategies designed to improve employee engagement can help prevent more-extensive cost-reduction solutions that set the stage for decreased employee morale and performance.

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