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Technology Trends 2013: A Public Sector Perspective


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Elements of postdigital

The opportunity for government to take advantage of the evolving technology landscape is as compelling as ever, with IT advancements offering new sets of tools to tackle emerging and persistent challenges.

Since last year, we’ve looked closely at five forces: social, mobile, cloud, analytics, and cyber. When strategically combined, these technologies help boost productivity, enhance service to citizens, and drive innovation. The insights and examples championed in Deloitte’s report, “Technology Trends: A public sector perspective,” only scratch the surface of what’s possible. As organizations look to innovative uses of technology to address their continuing budget pressures, these trends will likely play a greater role in helping organizations drive real change in the way they operate and serve constituents.

Our report places a public sector lens on the 10 technology trends – five “disruptors” and five “enablers” – that will likely impact how agencies do business, deliver on their missions, and serve constituents over the next 18 to 24 months.

Disruptors are opportunities that can create sustainable, positive disruption in IT capabilities, business operations, and sometimes even business models.

  • CIO as the Postdigital Catalyst
  • Mobile Only (and beyond)
  • Social Reengineering by Design
  • Design as a Discipline
  • IPv6 (and this time we mean it)

Enablers are technologies in which many CIOs have already invested time and effort, but which warrant another look because of new developments or opportunities.

  • Finding the Face of Your Data
  • Gamification Goes to Work
  • Reinventing the ERP Engine
  • No Such Thing as Hacker-proof
  • The Business of IT

As government continues to harness the power of the five forces, look for agencies to achieve higher levels of performance, innovation, and efficiency. Use the trends to your advantage, whether your strategy is to step up or to wait and see.

As used in this document, “Deloitte” means Deloitte & Touche LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.


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