In the News: Deloitte Health Care & Life Sciences

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The articles below feature people and research from the Deloitte Center for Health Solutions (the Center) and our Health Plans, Health Care Providers and Life Sciences teams. Review media highlights from the last 12 months.

Firms Go Wireless with Wellness Apps
Business Insurance | September 14, 2009
Mike Canning was quoted in this week’s issue of Business Insurance in an article that discusses how smartphones help workers keep track of health, fitness information.

Health Care Reform
CNN American Morning | September 11, 2009
Dr. Paul Keckley was featured on CNN American Morning regarding health care reform.

Health Insurer Stocks Rise Despite Obama's Call For Change
DowJones | September 10, 2009
Dr. Paul Keckley remarks on President Obama’s speech to a joint Congress on health reform that was critical of the insurance industry.

Health Care's Political Wall
Fox Business | September 9, 2009
Dr. Paul Keckley appeared in a live segment on health care reform that was broadcast ahead of President Obama’s address to a joint Congress. Dr. Keckley discussed the problems facing efforts to reform the health care system.

Slump May Have Swollen Ranks of U.S. Uninsured to 50 Million
Bloomberg | September 9, 2009
Dr. Paul Keckley was quoted on his forecast of the growth in the uninsured and its impact in the health care reform discussion.

Should You 'Friend' Your Doctor on Facebook?
CNN | September 3, 2009
According to a survey this year by the Deloitte Center for Health Solutions, 55 percent of consumers want to be able to communicate via e-mail with their physicians. Dr. Paul Keckley weighs in on the role social marketing plays in a traditional Dr-patient relationship.

What is the Business Case for Tweeting
Pharmavoice | September 1, 2009
Meryl Allison was prominently quoted in the September issue of PharmaVoice regarding the impact of social networking on the pharmaceutical industry.

Policy Experts Call Fear of Medical Rationing Unfounded
New York Times | August 24, 2009
What some people fear most from an overhaul of the health care system is the prospect of the government deciding what care they can receive. Dr. Paul Keckley mitigates those fears by responding that he does not think that our culture will allow that to happen.

Insurers Aim to Save From Overseas Medical Tourism
USA Today | August 23, 2009
Dr. Keckley explains the impact that domestic competition and the slumping economy have had on medical tourism trends over the past year. Last year, the center estimated that 6 million Americans would make medical tourism trips in 2010 but has revised its projection to about 1.6 million people.

Travel Offers Savings but Not Enough to Aid Reform
The Associated Press | August 22, 2009
Despite President Obama’s goal to lower health costs, the often cheaper medical tourism option will not play a major role. Dr. Paul Keckley providing statistics on why and reasoning for this prediction.

The State of Health Care 
CNN American Morning | August 20, 2009
Dr. Paul Keckley appeared on CNN to discuss health care’s hidden costs for everyone, the flawed system, and the probability of a reform bill being passed.

We Don’t Spend Enough on Health Care
The Wall Street Journal | August 17, 2009
An op-ed that challenges President Obama’s declaration that health care costs pose a threat to the economy cites a Deloitte study that demonstrates there has been a growth in inbound medical tourism.

ICD-10 Implementation: Four Critical Steps Insurers Must Take Now
HealthLeaders | August 5, 2009
Deloitte Consulting LLP, which recently joined forces with America's Health Insurance Plans to serve as its ICD-10 and 5010 training partner, explains what insurers will need to know in order to comply with ICD-10 diagnosis and inpatient hospital procedure codes.

ICD-10: More Than A Regulation, An Opportunity
AHIP Hi-Wire | August 4, 2009
Dave Biel, a Principal in Deloitte's Health Plan practice, explains why ICD-10 should be viewed as an upcoming opportunity, in addition to being an upcoming requirement.

Get Ready for HIPAA and ICD-10 Changes
SmartBrief | July 27, 2009
AHIP and Deloitte Consulting LLP are presenting a nine-part virtual seminar series to help health insurance plans prepare for and implement revised HIPAA 5010 standards and ICD-10 codes mandated by HHS.

Making Healthcare Work
Profit Magazine | July 23, 2009
In an effort to modernize health care, the United States is increasing its usage of electronic systems. Dr. Paul Keckley optimistically predicts that health care information technology will result in standardization, efficiency, and lower costs.

Will This Work For You?
CNN American Morning | July 23, 2009
A panel on CNN discusses Obama’s trillion dollar health care reform plan presented in his July 22nd speech and Dr. Paul Keckley comments on the proposal’s source of funding.

Health care's future may already exist
CNNMoney.com | July 23, 2009
Paul Keckley discusses how the medical home model fits with the future of health care.

By the Numbers: Evidence Mounting of Increase Importance of Patient Experience, Healthcare Consumerism
HealthLeaders | July 22, 2009
Results from Deloitte's 2009 Survey of Health Care Consumers shows a rise in consumerism and evidence of an increased demand for more information to help make decisions about where to go for care.

Improve Care, Lower Costs
Los Angeles Times | July 13, 2009
Although the public calls for health care reform, they are wary of the proposed solutions. The article uses data from the Deloitte Center for Health Solutions’ survey to illustrate the public’s disapproval of the system as well as their unfavorable opinion towards three different suggestions for reform.

Paul Keckley Comments on Models of Care Being Considered in Health Reform
Bloomberg TV | July 8, 2009
aul Keckley was featured regarding health care reform providing commentary on some of the models being considered as part of health care reform, such as the "Mayo Model." Watch the 30-minute segment.

Co-op Health Plans Run by Consumers May Offer Obama Compromise
Bloomberg.com | July 6, 2009
With Congress introducing co-op plans as an alternative to a government-run system, Dr. Paul Keckley weighs in on the cost and extended time they would take to compete with the private sector.

How Long Does It Take to Set Up a Health Co-Op?
The Wall Street Journal | July 6, 2009
Cooperative plans are good insurers that are less aggressive in forcing out sicker patients. However, Dr. Paul Keckley points out their difficulty in replication during a short time period.

Co-ops Offer Compromise, But Could Take Decades to Develop
Kaiser Health News | July 6, 2009
Although co-ops could lower costs, cover more citizens, and gain the support of both parties, Dr. Paul Keckley notes its challenges with lack of time and immense pressure.

Paul Keckley, Deloitte Center for Health Solutions, Executive Director
C-SPAN’s Washington Journal | July 5, 2009
Paul Keckley appeared on CSPAN in a live, half hour segment where he discussed some key findings from the 2009 Survey of Health Care Consumers and fielded a number of calls about health reform. Watch the playback.

Get Out – And Stay Out
Healthcare Informatics | July 2009
Russ Rudish is quoted in the July issue of Healthcare Informatics regarding what hospital CIOs should be thinking about regarding aftercare issues and post-discharge solutions.

Challenging China
Modern Healthcare | June 29, 2009
Terry Hisey is quoted in this week’s issue regarding the impact of trade regulation regarding raw materials, particularly in China, may affect the life sciences industry.

Reform and the Health Care Leader
HealthLeaders | June 26, 2009
Hear an audio recording of Dr. Paul Keckley, executive director of Deloitte’s Center for Health Solutions, discuss the latest developments in health care reform and future financial implications that may impact your organization.

Obama's Health-Care Plan: What It Means for You
Smart Money | June 16, 2009
Dr. Paul Keckley comments on what the administration’s proposed cuts to Medicare and Medicaid payments mean for consumers.

Obama's Challenge to Doctors
BusinessWeek | June 15, 2009
President Obama addressed the AMA to reiterate that any health reform bill will likely change the way doctors are paid today. BusinessWeek interviewed Dr. Paul Keckley for his reaction to these proposed reforms and about the changing the nature of the doctor-patient relationship.

Bundling by Decree
Health Leaders | June 11, 2009
Russ Rudish, vice chairman and U.S. Health Care Providers sector leader at Deloitte & Touche LLP, opines to the future of bundled payments in the health care industry and the impact of this proposed reform on health care providers.

Keckley: Knowing What Works is Critical
Roll Call | June 8, 2009
Dr. Paul Keckley weighs in on the importance of comparative effectiveness research as part of health care reform efforts.

HITECH: An Interoperate in Three Acts
Wall Street Journal’s Health Blog  | June 8, 2009
The Wall Street Journal’s Health Blog featured Deloitte’s Ross Martin, M.D., singing a three-part harmony about health IT and the stimulus bill. His YouTube video, in which Ross performs a self-written three-part harmony about health IT and the stimulus bill, has been viewed more than 11,000 times as of June 17, 2009.

Obama health overhaul may be death knell for small insurers
Finance and Commerce | June 5, 2009
Keckley weighs in on the impact of some health reform proposals to small insurers.

Comparative Effectiveness: Tools, Not Rules
Pharmaceutical Commerce | May 2009
This editorial commentary discusses the newly released, Deloitte Center for Health Solutions report,“Comparative Effectiveness: Perspectives for Consideration,” that looks at how CER and related activities are currently being managed around the world.

Travel for Treatment
Wall Street Journal | May 17, 2009
As more Americans lose their health insurance, more are considering treatment abroad. Results from Deloitte’s analysis indicate that approximately 750,000 people travel abroad for in-patient care in 2007.

The Stakes are High in the Debate Over Follow-On Biologics
Pharmaceutical Commerce | May 8, 2009
Could proposed legislation undercut the promise of targeted therapies? Jim Hollingshead discussed Deloitte’s follow-on biologics article titled “Avoiding No Man’s Land: Potential Unintended Consequences of Follow-On Biologics.”

Value is King with Consumers
Managed Healthcare Executive | May 2009 
John Bigalke discusses the "2009 Deloitte Survey of Health Care Consumers." Consumers are “shopping” for value across the entire spectrum of healthcare - in how they choose doctors, hospitals, health insurance programs, and medications, according to experts. 

World Health Care Congress 2009
CNBC Video | April 24, 2009 
The Deloitte Center for Health Solutions participated in the 2009 World Health Care Congress in Washington D.C. Paul Keckley was interviewed during the conference on a CNBC broadcast covering the event. 

Drug Sales to Shrink
Forbes.com | April 22, 2009
This year, pharmaceuticals could see the worst sales growth of the past quarter century. Deloitte's "2009 Survey of Health Care Consumers" is quoted as saying that 25 percent of consumers have delayed medical care they couldn't afford because of the bad economy. 

Second Annual Survey Solidifies Understanding of Consumer Segments 
Pharmaceutical Commerce | April 15, 2009
The Center released its second annual survey of consumer trends in health care. Overall, Deloitte found numerous opportunities for the biopharma industry to interact directly with consumers - at least some of them.

A Halting Start to Electronic Health Records
New York Times | April 14, 2009
The Obama administration has invested $19 billion on electronic medical records. According to Deloittes' "2009 Survey of Health Care Consumers," 4 of every 10 consumers are interested in creating an online personal health record that can be shared with physicians.

Consumer Demand for Healthcare IT 'Never Stronger,' Survey Shows
Healthcare IT News | April 14, 2009
Consumer appetite for electronic health records and online tools and services continues to grow, according to the results of the "2009 Deloitte Survey of Health Care Consumers."

Medical Tourism: Have Illness, Will Travel
CNNhealth.com | March 26, 2009
Medical tourism is one of the hottest topics in health care as patients around the world are increasingly traveling abroad for treatment. Deloitte calculates that 750,000 Americans traveled abroad for treatment last year.

Patients Want E-Record Access: Deloitte
Modern Healthcare | March 17, 2009
American consumers want more control of their health information and the majority prefer providers that use Internet-based tools to augment care, according to the 2009 Survey of Health Care Consumers conducted by Deloitte.

Consumer Satisfaction with Hospitals Increases Despite Discontent with Healthcare Status Quo 
HFMA News | March 17, 2009
As healthcare reform gains momentum in Washington, nearly 40 percent of consumers have expressed discontent with the status quo, rating the U.S. healthcare system a D or an F.

Survey: Consumers Want More Online 
Health Data Management | March 17, 2009
A new survey shows that close to 57 percent of consumers want a secure Internet site that would enable them to access their medical records, schedule office visits, refill prescriptions, and pay medical bills. 

Healthcare Costs Viewed as Threat to Finances 
Modern Healthcare | March 17, 2009
Nearly all - 94 percent of those surveyed - said healthcare costs are a threat to their personal financial security, regardless of their insurance coverage or health status, according to the Web-based survey conducted last October of a representative sample of 4,000 adults.

Survey Gives Low Grade To U.S. Health Care
Forbes | March 17, 2009
The bad economy has led nearly 25 percent of consumers to delay medical care because they couldn't afford it or didn't have insurance, according to a new survey.

Americans Say Health Costs Threaten Their Futures 
Reuters | March 17, 2009
Virtually all Americans fear that health costs are a threat to their personal financial security and 80 percent say that the U.S. system works poorly, according to a survey released on Tuesday.

Survey: Most Americans Say Health System Performs Poorly 
Wall Street Journal | March 17, 2009
Most Americans believe the U.S. health-care system is performing poorly, while nearly three-quarters called the system confusing, the Deloitte Center for Health Solutions said in a study published on Tuesday.

2009 Survey of Health Care Consumers
CNN American Morning | March 17, 2009 
CNN discussed the 2009 Survey of Health Care Consumers on CNN American Morning. It was featured on the 7 a.m. EST and 9 a.m. EST broadcasts. 

Sick Skipping Care Because of Cost, Survey Says
CNN | March 17, 2009 
CNN has published an in-depth story featuring a range of results from the 2009 Survey of Health Care Solutions. Paul Keckley is quoted offering additional insight on the survey.

Merck Buying Schering-Plough for $41.1 Billion
NPR | March 10, 2009 
Terry Hisey provides perspective on what the deal signals for the industry as big pharma moves away from relying on “blockbusters,” as patents expire and the advent of personalized medicine creates a shift towards “niche busters.”

Stimulus Bill is Mixed Bag for Nashville: Construction, Health Care Win Big; Autos, Housing Lag
The Tennessean | February 13, 2009
Dr. Paul Keckley discusses how health care will be affected by President Obama’s stimulus bill, specifically its implications for electronic medical records.

New Care Sources Offer Opportunity: Medical Tourism on the Rise
Managed Healthcare Executive | February 2009
Deloitte's John Bigalke and Paul Keckley discuss how the emergence of disruptive healthcare innovations - medical tourism, retail clinics, technology-enabled care at home, and cyber visits - present a new paradigm that suggests partnering with new players outside traditional healthcare sectors, which will lead to new models of delivery and new ways to operate more efficiently.

Managing Uncertainty to Succeed in the New Health Economy
Healthcare Financial Management | February 2009 
Deloitte's John Bigalke discusses how health care financial leaders need to be both flexible and creative to manage during times of uncertainty. Learn more about Industry Compass 2.0.

Back to Basics
Healthleaders Magazine | February 2009
John Bigalke is quoted in this article discussing strategies for surviving the downturn. After a year of frozen credit markets, rising bad debt, and a host of other economic challenges, the first part of 2009 isn't looking much better for hospitals as the recession wears on. The strategy for surviving the downturn? Invest in core strengths, scrutinize staffing and operations, seize partnership opportunities - and get down to work.

Electronic Health Care Update
Federal News Radio | January 23, 2009
During a FedNews AM radio interview, Dr. Paul Keckley provides a cost analysis of the adoption of electronic medical records by the U.S. health care system. Listen to a recording of the interview.

Future Health Care Under Obama 
Fox Business News | January 19, 2008 
Dr. Paul Keckley discusses results from a survey of consumers regarding what they want from health reform and specific opportunities that may reduce costs by $530 billion over the next 10 years while improving care. Watch the video.

Deloitte Sees $530 Bln in U.S. Health Care Savings
Reuters | January 15, 2009
U.S. health care spending could drop by half a trillion dollars over 10 years if policymakers make broad changes like adopting electronic prescriptions and relying on drugs and procedures proven to work best, consulting firm Deloitte LLP said on Thursday.

Your Doctor Is In Aisle Four
CNNMoney.com | December 30, 2008
Retail clinics can cost consumers less than going to the doctor’s office. Research from Deloitte’s report, "Retail Clinics: Facts, Trends and Implications," is referenced to support the case for using retail clinics.

Hospitals Ill From Bad Debt, Credit Troubles
Associated Press | December 28, 2008
The issue of increased bad debt continues to affect hospitals. Paul Keckley notes in the article, “Since October, there's been ‘a dramatic slowdown’ in plans for new wings and building upgrades, with many delayed indefinitely.”

The Future of Health Care
Forbes.com | December 24, 2008
The rumored stimulus package for 2009 could mean a boom not only for the automakers, finance firms, and state coffers, but for the health care system as well. Paul Keckley forecasts trends in the health care system in 2009.

Taking It to the Bank: A New Strategy for Health Plans
American Medical News | December 22, 2008
Paul Keckley was quoted in this article regarding the economic downturn and its effect on the health care system.

KLAS Announces Top-Performing Healthcare Software and Services Vendors for 2008
Healthcare Finance News | December 15, 2008
The "2008 Top 20 Best in KLAS Awards" lists top vendors in a number of software categories, as well as several professional services categories. Deloitte Consulting LLP was a "Best in KLAS" winner in the professional services category.

New Forms, New Headaches
HealthLeaders | December 12, 2008
A bigger, more complicated Form 990 and a six-section Schedule H could mean higher outlays for disclosure.

Daschle to Be ‘Leading Architect’ of Health Reform
Bloomberg | December 11, 2008
With the appointment of Tom Daschle to lead the Health and Human Services Department in the Obama administration, big changes are expected ahead. But what do these changes mean and how will they be carried out? "The devil is in the details," according to Paul H. Keckley, Ph.D., executive director, Deloitte Center for Health Solutions, Deloitte LLP. 

Don't Drop Universal Health Coverage
CBS News | December 10, 2008
Does the slowing economy change health care reform as a priority or does it make the need for universal health care a more pressing issue in the new administration? Paul Keckley discusses the question, "How much do you want to tweak health care while dealing with bank mortgages?"

More Consumers Are Looking Abroad for Care
Healthcare Finance News | December 1, 2008
Rising health care costs are forcing consumers to go abroad for their health care needs. Deloitte’s report on medical tourism, "Medical Tourism: Consumers in Search of Value", is quoted as evidence for this rising trend in health care consumerism.

Newsmaker Interview: Paul H. Keckley
Healthcare Finance News | December 1, 2008
Dr. Paul Keckley was featured in this Q&A on what the Obama administration means for health care reform. He was also quoted in the same issue in the article, “Payers Move Forward with an Agenda of Reforms.”

Times Are a-Changin'
Healthcare Informatics | December 2008
Russ Rudish is featured prominently in a Question & Answer format regarding the impact of the economic downturn on the health care industry. 

Insurer Offers Option for Surgery in India
New York Times | November 21, 2008
WellPoint’s new pilot program will offer patients the option of going to India for elective surgery. The article also highlights the market projections for growth in the medical tourism industry, citing data from Deloitte’s Medical Tourism: Consumers in Search of Value study.

South Korea Joins Lucrative Practice of Inviting Medical Tourists to Its Hospitals
New York Times | November 15, 2008
Medical tourism is continuing to flourish in Asia, with South Korea increasing its efforts to attract medical tourists.

Healthcare Suffers, Too. 
HealthLeaders | November 14, 2008
Russ Rudish was featured prominently in this HealthLeaders article regarding the impact of the downturn on hospitals.

Obama Health-Care Plan Collides with Financial-Crisis Spending 
Bloomberg | November 5, 2008
President-elect Barack Obama’s “No. 2 Priority,” the health care system, is expected to be a costly reform. When coupled with the $700 billion committed to rescuing banks, he may find the burden of these two conflicting expenditures a major setback in completing health care reform in his first term. Paul Keckley offers his insights into these issues and more on the upcoming administration’s challenges in enacting health care reform.

A Guide for Americans Seeking Affordable Medical Treatment Abroad
Los Angeles Times | November 2, 2008
According to Deloitte’s new report "Medical Tourism: Consumers in Search of Value," by 2010, nearly 6 million consumers will be traveling outside the United States to receive health care. The article highlights the report in its discussion of why Americans are looking elsewhere for their health care needs.

Pharm Exec Q&A: Tommy Thompson
Pharmaceutical Executive | November 1, 2008
Tommy Thompson, independent senior advisor to the Deloitte Center for Health Solutions and former Secretary of Health and Human Services, sat down with the editorial staff of Pharmaceutical Executive for a Q&A feature regarding health care reform.

Planning During Turmoil: Credit Challenges and Healthcare Finance
Healthcare Financial Management (HFM) Magazine | November 2008
Healthcare financial leaders discuss the impact the crisis in the financial markets is having on hospitals’ ability to access capital. John Bigalke, vice chairman and U.S. national industry leader, Health Sciences & Government, Deloitte LLP, discusses the impact of the current economic situation.

Unpredictable Market Renders Past Strategies Ineffective 
Managed Healthcare Executive | November 2008
John Bigalke and Erin Reuss-Hannafin byline this article in Managed Healthcare Executive about strategic flexibility. 

The Future of Health Care IT: What Can We Expect to See?
HFMA | November 2008 
Although the future of healthcare IT is difficult to accurately predict, there are several classes of technologies that an IT strategy should include. John Glaser and Tom Foley contribute to this article.

Money & Politics: Health Care and the Election
Bloomberg Television | October 28, 2008
Paul Keckley discusses health care and the upcoming election on Bloomberg Television’s “Money & Politics." He provides insight on how an Obama or a McCain administration will impact both insurance and pharmaceutical companies, as well as perspective on how the next president might be able to achieve major health care changes given today’s economic condition.

Disappearing Credit Forces Hospitals to Delay Improvements
New York Times | October 14, 2008 
Russ Rudish, vice chairman and U.S. Health Care Providers Sector leader, Deloitte & Touche LLP, is quoted in this New York Times article that discusses how hospitals around the country are delaying upgrades and improvements because of the credit crisis.

Biotechs are Stashing Cash to Survive Crunch 
San Francisco Business Times | October 10, 2008
Keith Donnermeyer, partner, Deloitte & Touche LLP, is quoted in this article that discusses how biotech companies, driven by uncertainty in the credit and equity markets, are jumping on cash and weighing unconventional deals they wouldn’t have considered only a few months ago. 

Are Bad Times Healthy?
New York Times | October 6, 2008
Will the economic downturn affect the health of our nation? Paul Keckley offers his insights in this article and notes the poor economy overall will not be good for the health care industry, despite any slight positive effects that might occur. 

Surviving in the Age of Price Transparency
HFM Magazine | October 2008
Individuals from Deloitte Consulting LLP and the Cleveland Clinic worked together to develop a joint bylined article titled "Surviving in the Age of Price Transparency," featured in the October issue of Healthcare Financial Management (HFM) magazine. The article makes the case that a pricing model can be designed to not only create competitive advantage for a health care organization but also to provide value to its patients.

Planning During Turmoil: Credit Challenges and Healthcare Finance
HFM Magazine | October 2008
Healthcare financial leaders discuss the impact the crisis in the financial markets is having on hospitals’ abilities to access capital. John Bigalke, vice chairman and U.S. national industry leader, Health Sciences & Government, Deloitte LLP, is quoted regarding the impact of the financial crisis on health care.

Paying Workers to Go Abroad for Health Care
The Wall Street Journal | September 30, 2008
The practice of medical tourism is intended to save money for insurers, employers, and workers. This article cites the Center’s report, "Medical Tourism: Consumers in Search of Value," as it compares the benefits and potential downsides of medical tourism.

Medical Tourism Represents a $2.1 Billion Business, Study Shows
Pittsburgh Post-Gazette | September 23, 2008
Deloitte’s new report, "Medical Tourism: Consumers in Search of Value," estimates the American medical tourism industry to be a $2.1 billion business. The Pittsburgh Post-Gazette article explores this data and discusses the important impact medical tourism could have on the future of American health care.

Unpredictable Healthcare Market Renders Past Strategies Ineffective
Managed Healthcare Executive | September 2008
The article focuses on the theme of strategic flexibility and what health plans will need to consider over the next few years in an unpredictable health care market.

Consumers Want Customized Health Plans, Survey Says
The Central New York Business Journal | August 15, 2008
Deloitte’s "2008 Survey of Health Care Consumers" found that 78 percent of consumers want to customize their health plans rather than choose from prepackaged options. The article discusses the survey findings and quotes Mike Canning, principal, Deloitte Consulting LLP.

Globalization and Health Care: Operating Profit
The Economist | August 14, 2008
“Why put up with expensive, run-of-the-mill health care at home when you can be treated just as well abroad?” Deloitte’s recently released report, "Medical Tourism: Consumers in Search of Value," helps to answer this valuable question for Economist readers.

Wise to Use Pharmacy Walk-in Clinics?
CBS News | August 2, 2008
The CBS "Early Show" examined the benefits of using retail clinics, citing data from Deloitte's "2008 Survey of Health Care Consumers" and recently released "Retail Clinics: Facts, Trends and Implications."

Actionable Information Draws Consumers
Managed Healthcare Executive | August 1, 2008
"Opportunities for Health Plans in a Consumer-Driven Market" is a report based on the "2008 Survey of Health Care Consumers," which uncovers consumers’ desire to have personalized and useful information specific to their health problem. The article discusses the findings of the report and quotes Paul Keckley.

As used in this document, "Deloitte" means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

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