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Eric Openshaw’s Take

Large scale innovation fueled by trends such as Internet of Things, Consumerization of IT, Mobility, Cyber Security, Analytics is continuing to characterize the technology industry in the coming year. Below you will find bylined articles, as well as videos, from Eric Openshaw, vice chairman and U.S. Technology, Media & Telecommunications leader, Deloitte LLP. Read on for his perspectives on trends to watch and steps to take in 2014.

IoT/M2M
Consumerization of IT
Cyber Security
Social Media/Data
Mobile and Consumer Electronics
Analytics
Cloud Computing
Excess Cash 
IT Investment & Transformation
Featured videos

 IoT/M2M

The internet of things ecosystem: Unlocking the business value
of connected devices

Read about strategies ‒ to both enterprise adopters and IoT providers ‒ to unlock the business value of connected devices.
M2M and the Internet of things: Get ready for a crowded field of providers
With rapid development in mobile and the availability and affordability of sensors and other instrumentation, interest in machine-to-machine (M2M) communications is high and the landscape of M2M providers is changing rapidly.
Putting the “Internet of Things” to work in IT
Once the stuff of science fiction, ubiquitous connectivity among objects holds out the possibility of transforming business operations and creating new avenues for growth and profits. How can CIOs help their companies capture the benefits?
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 Consumerization of IT

The era of the (digital) omnivore is upon us: For home or work, it's about content and personal use cases, not technology
Learn more about the Digital Omnivores' (consumers who own a laptop, smartphone, and tablet) impact on the enterprise IT experience.
Five ways to stay ahead of consumerization of IT
How can CIOs support employee innovation with new technologies and accelerate their impact on the organization without giving away the keys or undermining the enterprise?
IT consumerisation - learning to let go
Workers today expect more, not just from their devices, but from the applications and information they use—simplicity, usability, elegance—not always the hallmarks of enterprise IT.
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 Cyber Security

Cyber in the boardroom
While many have experienced its wrath first hand, even more have suffered from cybercrime unknowingly through higher cost, operational issues, brand erosion and lower quality products.
Cyber resilience on the executive agenda – a global community acting locally
With the meeting of the World Economic Forum (WEF) in Davos in January 2013, cyber security is officially no longer solely a technology or IT department concern.
Striking a balance between extracting value and exposing your data to the bad guys
Information security is an enterprise-wide concern that reaches well-beyond the IT department. What strategies can companies implement for mitigating risk within the enterprise?
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 Social Media/Data

From invisible to visible to measurable: Social analytics extends enterprise performance improvement
Social media can help companies open communication channels up, down, and across the enterprise to gain data-driven insights and improve business outcomes.
Amplify the value of social signals across the business
Companies that figure out how to integrate social signals into the decision-making processes across the enterprise first will be well ahead of the competition in removing unknowns and moving the needle on business performance.
Social analytics isn’t just for social networks
From customer data to social data to performance data, there's no limit to what companies can collect, track and measure. It's the skill to derive meaningful metrics from the data that will make or break the opportunity for each company.
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 Mobile and Consumer Electronics

3D printing: A powerful technology, but no panacea
Learn how companies should view 3D printing technology as a complement rather than a replacement for traditional manufacturing methods in order to unlock additive manufacturing's value.
us_tmt_DigitizedEmployee_56x56_022614 The digitized employee: Can wearable technology help create a healthier, more productive workforce?
Explore how mobile technology and analytics provide the tools to engage and enable the individual for the benefit of the employee's health and the company's financial health.
Mobile payments on the front burner
The mobile payment ecosystem will probably remain fragmented until mutually beneficial business models emerge, spanning the divergent interests of merchants and carriers, banks and device makers. There may be two plausible models for how the US ecosystem will evolve.
Mobile cloud piles pressure on companies
The companies that will successfully stand out, using the cloud, will be those that offer the most seamless, user-centric mobile experience to both their customers and employees and keep evolving that service as technology and preferences evolve.
us_tmt_Smartphone_56x56_012414 Over 55? The smart phone generation gap
Over one-third of adults over 55 don't own a smartphone but that could trend could reverse, and become a profitable new market.
us_tmt_wearable_56x56_012414 Study: Wearable tech set for billion dollar market
From smart glasses to fitness bands to watches, wearables are poised to generate nearly $3 billion in 2014.
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 Analytics

Data visualisation is key to ‘big data’ opportunity
For business the power of visualisation is to make sense of the disparate often unstructured data to inform decisions, indicate actions and create shared understanding.
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 Cloud Computing

Four criteria for deciding which apps to put in the cloud
As CIOs’ cloud computing plans progress, deciding which applications should subsequently be ported becomes more complicated. Figuring out which applications should be migrated to the cloud requires a systematic approach.
Democratizing technology: Crossing the “CASM” to serve small and medium businesses
SMBs are an attractive yet challenging market for technology companies. Fortunately, by applying current technology tools — cloud, analytics, social, and mobile — technology companies can exploit new ways of effectively redeploying existing products, services, and people to stay ahead of evolving SMB needs.
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 Excess Cash

Marking time – the problem of excess cash
When excess cash sits on the balance sheet, it’s not being utilized for initiatives that further innovation or growth. While cash distribution may temporarily satisfy impatient shareholders, returning cash won’t be enough to meet long-term expectations.
Making money work for you: Redeploying cash to drive growth in tech companies
Many technology companies today have built up cash reserves and stepped up their cash coffers at an unprecedented rate. For companies that consider investing in organic, inorganic, or capitalization levers, we present a novel framework that captures three primary business criteria to help prioritize investments to maximize topline revenue growth.
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 IT Investment & Transformation

Some (re-)assembly required: How technology is changing the shape of business services
In order to optimize the value of technological innovation and advancement, executives may want to consider a strategy shift to an integrated global business services operating model.
Realising the promise of new technologies
Banks and other firms hoping to compete should consider their core IT infrastructure in order to take advantage of tech-driven innovation.
Trends that drive corporate IT spending
Find out why IT spending appears to be picking up despite the uneven economic outlook.
What CIOs should know about 'Outside-In' architecture
The capabilities that "add value" aren't necessarily classic manufacturing or service activities so much as those that connect capabilities across organizations. Innovation depends upon knowing how to connect.
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 Featured videos


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As used in this document, “Deloitte” means Deloitte & Touche LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

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  • Eric Openshaw
    Vice chairman and U.S. Technology, Media & Telecommunications leader, Deloitte LLP

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