Retail & Distribution

There’s plenty of talk in the retail & distribution industry about the need to meet rising consumer demands. But it’s easier said than done. Even in the face of new marketplace realities, many are finding it difficult to decide on the changes they should implement. We help retail & distribution companies stay ahead on a playing field that demands agility and flexibility. Our forward-looking approach focuses on creating high-quality customer experiences, enhanced customer loyalty, and advanced operational effectiveness. If you’re ready to embrace change — and run with it — we can help.

Learn more about the Retail & Distribution practice.

MoreFeatured insights

Store 3.0™ is the retail store of the future.
Evolving to a Store 3.0™ environment can entail reexamining and reconfiguring talent, the physical space, and store operations to meet or exceed customer expectations. Do you have an executable strategy?
Transforming retail
Innovations in mobile and digital technologies are moving at a pace that is leaving a trail of disruption in their wake. Some retailers that are able to harness the force of change wrought by mobile innovations will thrive; the rest may be left behind.
Global powers of retailing 2012
Produced in conjunction with Stores magazine, this study identifies the 250 largest retailers around the world. The report also provides an outlook for the global economy and an analysis of market capitalization in the industry.
Know what your customers want before they do
Our latest article, published by Harvard Business Review, focuses on the need for businesses to increasingly using analytics to create highly customized offers that steer shoppers to the “right” merchandise or service at the right moment and price.

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MoreDig deeper

Retail and Distribution: In the news
Perspectives from the Retail and Distribution practice.
Hidden heroes: The next generation of retail markets
A look ahead at future emerging retail hotspots.
Cell me the money: Unlocking the value in the mobile payment ecosystem
A new study examining the challenges and benefits of mobile commerce in the United States.
The Case for Wi-Fi in the Store
In-Store engagement with the constantly connected consumer.
The Retail Talent Marketplace
A survey of senior retail leaders about talent trends and challenges impacting the industry.