This site uses cookies to provide you with a more responsive and personalized service. By using this site you agree to our use of cookies. Please read our cookie notice for more information on the cookies we use and how to delete or block them.

Bookmark Email Print this page

Learn More: Retail & Distribution

Retail & Distribution

The outlook for today’s retailers is a challenging one as many find themselves confronted by the fragile economic environment. The industry is in the midst of a significant restructuring unlike anything seen by the current crop of retail executives. With growth and profitability far more difficult to achieve in the near term, there will be a greater need for retailers to operate more efficiently, with further emphasis placed on cost reduction, expense management, and customer centricity. Innovation and knowing how, where, and when to engage consumers will likely be key attributes for success in the decade ahead.

In the short run, retailers will need to focus on building market share via business models that are more responsive, adaptable, and efficient with resources and assets. Consumers will be intensely value-oriented, even more so than in the recent past. Top-line growth, however, will require something altogether different. Retailers will gain market share only if they are clearly differentiated from competitors, possess strong brand equity, have the ability to innovate in order to maintain differentiation, and offer a multi-dimensional, multi-channel experience that excites consumers. These are the factors that will provide retailers with pricing power.

Wholesale and Distribution

Shifts in the supply chain have created challenges as well as opportunities for growth in the wholesale and distribution sector. As many retailers move toward total outsourcing of their inventory to wholesalers to create fewer, all-encompassing sources of supply, many wholesalers have begun a forward integration into retail by acquisition. Also, requirements that have been created around just-in-time product and information flow for companies in this sector have proven beneficial.

In an effort to attain operational excellence and market differentiation, many wholesale and distribution companies are leveraging emerging technologies and developing an integrated supply chain strategy. The timely application of real-time data can lead to cost-saving efficiencies as well as improve decision-making, quality, and bottom-line impact.

How Deloitte can help

Deloitte has access to over 169,000 dedicated professionals in the Deloitte Touche Tohmatsu independent member firms throughout the world to provide your organization with a full portfolio of audit, tax, financial advisory, and consulting services. No matter what business challenge you’re facing, chances are these professionals in 140 countries have faced a similar challenge. We systematically draw on the collective intelligence of this global network every day, so you don't just get the thinking of one individual. The level of experience and connectivity of these practitioners allows us to provide insights and observations regarding the latest in retail concepts, technology, and operating procedures.

Last updated

Share this page

Email this Send to LinkedIn Send to Facebook Tweet this More sharing options

Stay connected