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Retail and Distribution: In The News

Perspectives from the Retail and Distribution practice

Gens X, Y reshape online, mobile shopping
Marketing Daily | April 5, 2012
Marketing Daily reports that with American shoppers settling into what they see as a gradually improving economy, new research from Deloitte underscores the preference toward online shopping, including the mobile onslaught.

The reality of new retail
Consulting magazine | February 12, 2012
Consulting magazine outlines the drivers of change in the retail industry, featuring insights from Deloitte’s John Rooney and Jonathan Copulsky on omni-channel retailing to deliver a consistent and seamless customer experience.

'One-size-fits-all' approach doesn't work for retail | January 23, 2012 writes that retailers will have to rethink their position in the market, along with strategies they have used thus far, to keep themselves in the game, according to a new Deloitte report, "The Next Evolution: Store 3.0."

Mobile marketers need to look beyond Apple to find success in 2012
Mobile Marketer | December 8, 2011
Jennifer Lee from Deloitte’s Retail & Distribution practice weighs in on mobile strategies for retailers in Mobile Marketer’s 2012 outlook article and webinar.

Shoppers are ready to go
Internet Retailer | November 22, 2011
Internet Retailer details the findings of Deloitte’s annual pre-Thanksgiving survey on consumers’ plans to hit the stores and head online and to their phones to make the most out of the biggest shopping weekend of the year.

Shopping by smartphone this holiday season
Los Angeles Times | November 5, 2011
Deloitte’s Jackie Fernandez explains the ways consumers are using their smartphones to search for deals and tackle their holiday wish lists, while retailers are looking at phones and tablets as one more channel to get shoppers, drive brand loyalty and drive sales.

Think about diversity of thought
Diversity Executive | April 26, 2011 
Alison Paul, vice chairman and U.S. Retail & Distribution sector leader, Deloitte LLP, discusses the diversity imperative and its impact on the bottom line.

Deloitte: Consumers are feeling the gas and food price crunch — Is your company ready? | April 12, 2011 reports on Deloitte’s 2011 Spring Consumer Survey, noting Deloitte’s findings on consumers’ response to inflation, tax refund spending plans, and outlook on the economy point to signs that company marketers should start factoring rising prices into their planning.

Why Wi-Fi
Integrated Solutions for Retailers
| April 2011
Making the case for Wi-Fi in the retail store to improve engagement with the constantly connected consumer are authors Diane Kutyla and Kasey Lobaugh, principal and Direct-to-Consumer & Multichannel Retail practice leader, Deloitte Consulting LLP.

The retail store of the future | March 3, 2011
Deloitte Consulting LLP Senior Manager Lisa Gomez discusses the future of the retail store and the experience customers will come to expect as technology changes the meaning of the store.

Reignite your talent engine in 2011
Retail Merchandiser  | February 2011
Thom McElroy
, principal, Deloitte Consulting LLP and U.S. Retail Human Capital practice leader outlines five important talent management strategies for retailers to position themselves for success in the economic recovery.

As used in this document, ‘Deloitte’ means Deloitte LLP [and its subsidiaries]. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

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Courtney Flaherty
Job Title:
Public Relations
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