Retail Talent Evolution: How Retailers are Adapting in Today’s Complex Environment |
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Retailers employ more U.S. workers than any other industry and the importance of recruiting, developing, and retaining this most valuable resource is more critical than ever. At the same time, retailers are at ground zero when it comes to absorbing the impact of credit deleveraging and reduced consumer spending, forcing many to manage costs through headcount reduction. To remain competitive — or even just survive — retail businesses must manage their talent pipeline more efficiently and effectively than ever.
In our latest report, Retail Talent Evolution: How Retailers are Adapting in Today’s Complex Environment, we explore techniques for developing a talent strategy that can help retailers survive the current economy and capitalize on the recovery. Having the right talent can help retailers delight customers, differentiate from the competition, and achieve profitability and growth goals — all hallmarks of long-term success. Yet long-term benefits are highly dependent on effectively managing talent costs and employee productivity in the short term. As with any period of significant change, the current crisis offers tremendous opportunities for individual companies to separate themselves from the pack and reconsider their approach to talent management.
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Retail Talent Evolution
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