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Financial Foresight: Global Operating Models Can Help Insurers Capitalize on Worldwide Opportunities


To take advantage of new global opportunities, insurance companies are re-examining their operating models, specifically how to make design choices along the dimensions of product, customer, and geography. Where most operating models in the past focused on a single country or region, emerging models take a broader view of the global marketplace.

“Insurers must continue to grow their global footprint to increase business value in today’s market,” says Rebecca C. Amoroso, vice chairman and U.S. Insurance industry leader for Deloitte. “However, there is no one size fits all global operating model. Each company must design a model that reflects their global business strategy.”

Global operating models need to be structured to balance cost, enable control, leverage limited skills, and share innovation. Designing and transitioning to a new global model requires a clear understanding of the issues, trends, and challenges that insurance companies face around the world, coupled with a framework that leverages synergies and capitalizes on each organization’s unique strengths.

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