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Health Care Consumerism

Center for Health Solutions

Companies faced with soaring increases in health care costs are taking the lead in the battle to contain them. Consumer-driven health care (CDHC) is a trend that encourages individuals to get the care they need, and helps make employees more engaged health care consumers. The Deloitte Center for Health Solutions examines CDHC options such as consumer-directed health plans and care management programs, which can help control excessive benefits consumption and curb costs.

Featured Insights

  • 2009 Survey of Health Care Consumers
    2009 Survey of Health Care Consumers
    Learn more about this year's survey, including research resuls, introductions, methodology, related thoughtware and where you can go to learn more about this health care issue.
  • Health Care Consumerism: Opportunities and Challenges for Health Plans
    Health Care Consumerism: Opportunities and Challenges for Health Plans
    Deloitte’s "2009 Survey of Health Care Consumers" offers insights for health plans to respond to the changing needs and preferences of their customer base, and strategies to use in responding to these opportunities and challenges.
  • 2008 Survey of Health Care Consumers
    2008 Survey of Health Care Consumers
    The study found many U.S. consumers want major changes in health care design and delivery with implications for providers, health plans, life science companies, policy makers and employers.

Dig Deeper

  • Research Library: Disruptive Innovation in Health Services
    Challenging the status quo.
  • Fact Sheet Library: 2008 Survey of Health Care Consumers
    Stats at a glance.
  • 2009 Top Five Total Rewards Priorities Survey
    Health care costs top the list.

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