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Mobile Strategies in Financial Services: Barriers and Opportunities

Deloitte Dbriefs | Financial Services

Start date and time

May 20, 2014 2:00 PM

End date and time

May 20, 2014 3:00 PM

Time zone:

(GMT-05:00) Eastern Time (US & Canada)

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Host: Jim Eckenrode, Director - Deloitte LLP
1 Intermediate CPE Credit: Specialized Knowledge & Applications 

Consumers increasingly use sophisticated mobile devices in their personal and professional lives, but not necessarily in interactions with financial services firms. What should banking, insurance, and investment management firms consider when looking to increase mobile adoption rates among consumers? We'll discuss:

  • Potential opportunities for expanding existing mobile offerings and barriers firms may face.
  • Ways to create deeper engagement and servicing at point of need to possibly generate new revenues.
  • Preparing for the evolution of this channel and leveraging new developments in mobile technology to better serve customers.

Hear results from a recent Deloitte Center for Financial Services survey to learn about mobile strategies for financial services firms.

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