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Achieving Excellence in Default Management

Improving the likelihood that every dollar owed is turned into a dollar paid


The current environment places a premium on financial institutions having an effective default management operation. Senior management of banks and finance companies should be asking themselves — and be able to answer — a series of important questions about their default management operations. To the extent they do not know the answers to such questions, there likely is a substantial opportunity to enhance their default management operation. 

This point of view from Deloitte & Touche LLP outlines questions management should be asking and highlights ways to reduce bad debt through default management excellence in six areas:

  • Processes
  • Analytics
  • Organization
  • Reporting
  • Technology
  • Policies/strategies 

Download the PDF below to gain insight into default management excellence.

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