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Authors and Contacts: Key Characteristics of the Gen Y Consumer

Catalysts for change

The "Catalysts for Change: The Implications of Gen Y Consumers for Banks" report is the result of a team effort from Deloitte professionals that specialize in the U.S. financial services industry. A special thanks to Harris Interactive and Bayer Consulting for assistance with research and analysis.

Authors
 Thomas (Toby) L. Kilgore, III 
Principal
Deloitte Consulting LLP
 

 Tiffany Purdy 
Principal
Deloitte Consulting LLP

Industry Leadership
Jim Reichbach 
Vice Chairman
U.S. Financial Services
Deloitte LLP

Deloitte Center for Banking Solutions
Don Ogilvie 
Independent Chairman
Deloitte Center for Banking Solutions

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