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Deloitte and salesforce.com

Advancing social business

Deloitte and salesforce.com are leveraging the trends of mobility, social business, cloud computing, and analytics to help our clients connect in a new and social way. Social business supports changing customer behavior both in the way the organization works with its customers from a CRM perspective, and in the internal ways the organization encourages employees to work together and, in turn, with its partners and suppliers.

With a track record of collaboration and integration, Deloitte and salesforce.com can help organizations in their efforts to achieve their business goals, whether it's through social, mobile and open collaboration in the call center, or enhanced data analysis and interaction with clients. We're at the forefront of social computing and together, we're helping clients both create the business processes and build the computing foundation to succeed.

Global salesforce.com delivery capability is available through Deloitte's network of member firms.

With more than 1,650 practitioners in over 14 countries, Deloitte brings unmatched industry depth and a breadth of services that can help increase shareholder value through efficient growth and improved performance.

Featured insights

  • Deloitte and salesforce.com: Advancing social business
    Learn how Deloitte and salesforce.com are helping our clients connect in a new and social way.
  • Social business innovation. Separation can be six degrees. Make it one.
    How to capture more enterprise value through Social Business Innovation with Deloitte and Salesforce.com
  • Solving the service cloud puzzle
    Deloitte has put the pieces together and is ready to merge our experience with Service Effectiveness and Contact Centers with the capabilities of Service Cloud

Meet the team

Paul Clemmons, principal, Deloitte Consulting LLP and salesforce.com global alliance leader

Patrick Callewaert, partner, Deloitte Consulting LLP and Deputy Global salesforce.com Leader and EMEA salesforce.com Leader

John Peto, principal, Deloitte Consulting LLP and salesforce.com US alliance leader

 

 

 

 

 

As used in this document, “Deloitte” refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Certain services may not be available to attest clients under the rules and regulations of public accounting.

Learn more

  • Deloitte announces salesforce.com global alliance
    Providing multinational and international companies with the software, mobile and open cloud computing technologies for social business.
  • Deloitte recognized by Salesforce.com for innovation in customer service
    Recognizes Deloitte’s implementation of Salesforce Service Cloud.
  • Deloitte launches customized social business innovation workshops
    Clients can learn how their businesses can become social and create value utilizing cloud solutions.
  • Yamaha teams up with Deloitte on Salesforce CRM deployment
    Team evaluated and recommended changes to the way Yamaha served its customers.

Dig deeper

  • Getting out in front of “Almost-Enterprise” applications
    Quick and agile solutions appeal to business, but are they “enterprise enough” for IT?
  • Clarity in the cloud: Deloitte insights video
    Learn how cloud computing can enable both incremental improvements and transformation in your organization.

Analyst accolades

  • Deloitte was named a leader in Gartner's Magic Quadrant for CRM Services Providers, Worldwide 2012
    Gartner has named the Deloitte network as a leading provider of customer related services in their latest report, Magic Quadrant for CRM Service Providers, Worldwide.

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