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Business Intelligence and Data Warehousing

Drive smarter decisions


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Enterprise information systems built to handle day-to-day operations don’t automatically produce one version of the truth, nor do they deliver analysis and insight, especially when those systems have been cobbled together through mergers and acquisitions in a patchwork of legacy technologies. A large company can spend millions on a data warehousing solution, only to spend millions more on manual number-crunching in an attempt to extract useful guidance from them.

Deloitte’s BI/DW services are designed to provide the strategic advice companies need in support of their efforts to manage data from disparate sources and convert it into consistent, actionable information that can drive competitive advantage. We can help companies utilize their valuable data resources through effective use of the right technology, backed by a clear vision and strong executive sponsorship. This approach can allow specific functional areas, such as finance, supply chain, human resources, sales and marketing and customer service to uniformly interact with each other in response to organizational issues and opportunities. Learn more about the offering.

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Turning data into a strategic weapon
Companies that master business intelligence understand that effective business intelligence and data warehousing (BI/DW) solutions can generate significant cost savings, but the real value can come in improved decision making. So in addition to focusing on cost reduction, leading companies treat information as a strategic asset – and plan accordingly.

Because applications and business requirements are constantly changing, a BI/DW architecture should be able to scale and adapt easily. With the right building blocks, companies can create information management (IM) environments that are coherent and scalable.

How we can help

Deloitte’s BI/DW services are designed to provide the strategic advice companies need in support of their efforts to manage data from disparate sources and convert it into consistent, actionable information that can drive competitive advantage. We can help companies utilize their valuable data resources through effective use of the right technology, backed by a clear vision and strong executive sponsorship. This approach can allow specific functional areas, such as finance, supply chain, human resources, sales and marketing and customer service to uniformly interact with each other in response to organizational issues and opportunities.

Our BI/DW professionals have a broad set of capabilities that involve reporting applications, portals, information delivery and basic and advanced analytics – grounded in a deep understanding of business issues that can drive the industries and sectors we serve. Consequently, we have the scale, scope and capabilities that can help companies in their efforts to address their complex information management challenges. Our services can support companies in the following areas:

Enterprise Information Management Strategy (EIMS)

  • Strategies that improve value from information assets
  • Information roadmaps and readiness assessments

Business Intelligence (BI)

  • Reporting, monitoring and measuring business performance

Enterprise Data Warehouses and Datamarts (EDW/DM)

  • Harnessing information to deliver intelligence for faster decision-making

Extract, Transform and Load (ETL) for BI/DW Solutions

  • Large-scale, timely movement of information sourced from disparate platforms
  • Correctly designed integration hubs that typically support compliance activities

Visualization

  • Synthesize and communicate relevant information that can support effective analysis and decision making through graphical representation
  • Enable users to gain insights via interactive dashboards
  • Combine information from disparate sources and present a consolidated view with support for filtering and drilldown capabilities for analysis

Structured Search (SS)

  • Enablement of information delivery to the desktop via search engines
  • Provision of information across the Internet or intranet

Bottom-line benefits

  • Maintain timely and correct information
  • Make more informed decision making
  • Reduce risk through improved compliance and financial reporting
  • Reduce cost of managing information — including Information Technology costs and manual processing

Five ways to get more value now

Strive for better, not just cheaper. Recent studies show IM initiatives that seek to use information as a strategic weapon — rather than focusing only on cost reduction — are almost twice as likely to produce high quality information and insight.

Look beyond cost savings. Improved decision making can provide cost savings in addition to other benefits, but those savings can be hard to quantify in a business case. Create an initial information strategy to help align the business requirements with any technology gaps – and a plan for closing them.

Design an architecture that can adapt to changes. Source applications and business requirements are constantly changing. The hardware, software and application architecture for BI should have the flexibility to adapt to these changes with managed effort. They must also be scalable to accommodate fluctuations in demand. The required capabilities should be designed into the architecture from the beginning.

Develop a business information model (BIM). A BIM for the enterprise can be the glue that holds everything together – the information needed to manage the business. It can provide important insight into high impact process areas where IM may be essential for business continuity and differentiation.

Actively manage resistance and conflict. Shared tools and data can create conflict over ownership, service levels and security. Establish strong executive sponsorship. Set up a governing council to resolve issues, generate consensus and communicate with stakeholders. Provide training to help improvements stick.

BI/DW in action

  • Risk scoring of delinquent accounts enabled a state government to focus collection efforts where they can be most effective.
  • One BI solution provided a state government an automated dashboard that summarized key performance indicators for better decision-making and long-term planning.
  • A new state-wide reporting system made it possible for a state agency’s employees to improve efficiency by gaining secure access to enterprise financial data.

As used in this document, “Deloitte” means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

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