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Shared services

More and more companies are expected to adopt the shared service model as a leading practice. Shared services, a model that consolidates support operations into a service-oriented organizational unit, can substantially improve back-office efficiencies by eliminating duplication and streamlining processes. We leverage its multifunctional capabilities to address a comprehensive range of issues in clients’ current or planned shared services organization.

Shared services continue to grow as a practice used by world-class companies to reduce costs, streamline processes and improve controls.

Our Shared services group, which is made up of more than 500 experienced practitioners worldwide, takes a holistic approach to meeting clients’ shared services needs. We leverage our multifunctional capabilities to address the full range of issues in clients’ current or planned shared services organization:

  • Shared services strategy
  • Shared service center process design
  • Controls design
  • People management
  • Location selection
  • Systems selection and implementation
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