Organization and people performance

Business and HR leaders will have to develop new ways to get work done, including:

• Workforce models and tools
• Advanced and reliable tracking and analytics
• Talent systems (hire, move, develop, perform)
• Employee value propositions, tailored to talent segments
• Organizational effectiveness capabilities, including managing a diverse workforce
• Highly effective and efficient HR departments

Our organization & people performance services align people strategies with business strategies to address the people-related factors affecting an organization’s success. We use performance analytics - a new class of business intelligence that ties human capital management to financial performance.

Our services include:

Workforce strategies and talent management

This service includes an integrated set of processes, programs designed to identify, develop and retain differentiating workforce segments and critical skill sets in order to drive business priorities.

• Talent and career management roadmap
• Workforce planning: Focus is on the collection, management, reporting, analysis, and forecasting of workforce information. Our approach provides a fact-based approach to measuring, reporting, forecasting and planning an organization’s workforce through the integration of multiple data elements including ERP data, HRIS, recruitment, business planning, external, etc.
• Competency modeling: Focus is on the development of behavioral models encompassing knowledge, skills, abilities and personal characteristics that differentiate superior from average performance in a particular role, job family, or organization
• Staffing-recruitment: Focus is on the efficient and cost effective identification, selection and deployment of the right talent – whether new, existing, or contracted – at the right time to support an organization in delivering its business strategy
• Performance management: Focus is on the ongoing process of setting performance expectations, providing feedback and coaching to reach those expectations, and reviewing and recognizing performance results
• Workforce development
• Compensation strategy and management systems
• Rewards & recognition
• Succession planning: Focus is on the acquisition, retention and development of an adequate supply of talent to ensure leadership continuity in key positions for the future
• Deployment

Performance analytics

In this service, the focus is on the creation of key performance indicators and metrics that are linked to business strategies and the utilization of technology to extract and aggregate data from disparate sources (e.g. Finance, HR, CRM) to provide a single enterprise wide view and actionable reports including:

• Strategy and definition
• Design, implementation and measurement

Organizational design

Deloitte assists its clients in creating and implementing strategies to improve performance. Often, these strategies substantially change the work performed by the organization. We provide a suite of services to align the workforce with these changes- appropriate size, skill composition and physical distribution. These services include:

• Process reengineering & organizational design
• Job design and role development
• Workforce analysis and workforce transition

HR/organizational development assessment and redesign

In this service, the focus is on the assessment and redesign of human resources and organizational development functions to streamline HR service delivery while augmenting its ability to implement strategic change and transformational programs.

HR policies, procedures and controls

This service focuses on the documentation, assessment and alignment of an organization’s policies, procedures and controls with workforce needs and regulatory requirements.

Sales force effectiveness

Deloitte's revenue enhancement and sales effectiveness practice is focused on helping organizations strategically grow their top and bottom line through our technical expertise in customer segmentation and analytics, channel and business model development, products, pricing and branding. Human capital has particular expertise in sales models and deployment and sales force effectiveness:

• Sales force organization
• Sales force skills and training
• Measurement and rewards (Incentive system and plan design)
• Business processes
• Technology

People sourcing

• Sourcing strategy
• Selection and orientation

Executive search and selection

Executive search & selection provides the most appropriate solutions to our clients' recruitment issues. Our clients having different needs, each assignment is unique. We offer for each of them a tailored approach that is delivered with the utmost discretion and the highest standard of integrity.

Our service offering covers:

• Targeted search via direct approach for various types of positions. For such assignments, we run given profiles through our extensive in-house database as well as our networks and sources.Our knowledge of the market makes it easy for us to establish the best strategy to contact the most qualified professionals.
• Advertising design and placement in agreed publications either under our clients’ logos or under the Deloitte banner
• Deal core with the all recruitment process steps such as
  • Structured interviews :We conduct interviews based on work experience and behavioral events, in order to obtain a deeper knowledge of the candidates, specially regarding their professional competencies
  • We conduct detailed, potential and psychological tests to the pre-selected candidates to establish their matching with the position if required
  • Reference checking:We analyze the background of semifinalist candidates in their previous works
  • Final report: We present a final report of suitable candidates for the position, enclosing the results of the whole evaluation process with both a qualitative and a quantitative analysis
  • Follow – up: Once the candidates are hired, we conduct a follow up process during the first three months, in order to verify their performance, adaptation to the new working environment, and our client’s satisfaction with the service provided.
• Assessment center : Assessment centres to assist our clients in their selection of qualified candidates. Design and organization of assessments combining behavioral, technical skills. Our assessments encompass a wide range of individual and group exercises aimed at detecting specific capacities, ranging from technical to leadership skills
• Remuneration search: When required, we also provide assistance with defining remuneration levels and structures
• “Postbox” service for clients wishing to advertise discreetly under the Deloitte banner while dealing with the selection process themselves
• Taylor-made assistance to clients wishing to fully outsource the administration and management of their recruitment process