The Service Revolution in Global Manufacturing IndustriesBuilding World-Class Services and Parts Business |
The report captures the findings of a Global Benchmark Study by Deloitte on Service and Parts Management and examines how manufacturers are building a world-class service and parts business.
- Service business an increasing source of profit
- Service business an opportunity for revenue growth
- Service Champions transform their business through service excellence
- Focus on service business wins customer loyalty
The Service Revolution in Global Manufacturing Industries
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