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Tip-offs Anonymous

What is Tip-offs Anonymous™ and why is it necessary?

Tip-offs Anonymous™ is an independent and anonymous hotline and disclosure service provided by Deloitte Singapore. It is a world-class service committed to the elimination of dishonesty in the workplace by enabling management, employees and suppliers to anonymously report inappropriate behaviors.

It is a unique and innovative business solution that provides a powerful and practical deterrent to corruption, fraud, dishonesty and other inappropriate behavior in the workplace. The service is designed to protect the assets, bottom line and reputation of organizations, both in the private and public sectors.

This confidential whistleblowing service operates 24 hours a day,365 days per year.

How does Tip-offs Anonymous™ work? 

We provide a unique telephone number, unique and dedicated website and e-mail address and postal address to allow employees to make confidential disclosures about their concerns in the workplace. These disclosure channels are monitored by Deloitte on a 24 x 7 basis.

We assist is the education and awareness of staff by providing “train the trainer” sessions or direct training to your employees.  Trained analysts will respond to calls in English, Mandarin, Malaysian and Indonesian at a secure contact centre equipped with state-of-the-art equipment. Our analysts will interview callers, probing for specific facts such as dates, times, locations, people, amounts involved and any witnesses.

This information is then forwarded to designated senior executives of your organisation without revealing the identity of the person who made the call.

What are the benefits of using Tip-offs Anonymous™?
Organisations that subscribe to Tip-offs Anonymous™ stand to gain the following benefits:

  • Immediate compliance with the Singapore Code of Good Corporate Governance (Sect 11.7: 11.7 The audit committee (AC) should review arrangements by which staff of the company may, in confidence, raise concerns about possible improprieties in matters of financial reporting or other matters. The AC’s objective should be to ensure that arrangements are in place for the independent investigation of such matters and for appropriate follow up action)
  • Simple, low-cost deterrent against inappropriate behavior
  • Tangible demonstration to an organisation's stakeholders of its social commitment to promoting a culture of honesty and integrity
  • Protection from negative publicity by allowing management the opportunity to deal with issues internally prior to it being made public
  • Evidence of a tangible governance initiative that is integrally linked to the operations of the audit committee and the internal audit function
  • Valuable management tool to complement an organisation's overall risk management strategy
  • Dynamic and useful communication facility for employees not exposed to - or who feel uncomfortable using - formal communication channels
  • Effective highlighting of poor control processes and weak internal control environments, allowing management and the internal audit function to better focus their effort and scarce resources
  • Proactive highlighting of undetected or unreported fraud, which may result in financial loss to the organization
  • Provision of an independent mechanism to report anonymously, without fear of recrimination, to stakeholders
  • Reduction of risk for insurance purposes

 

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