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  • Banking across borders
    There has been much news about the growth of the emerging market economies, and how institutions in the developed markets are looking to benefit from these fast-growing markets. But the untold story is the reverse.
  • Retail Bank Pricing: Resetting customer expectations
    Many banks in the U.S. are under substantial pressure to reconsider the economics of retail banking, especially given reduced income from sources such as debit interchange and overdraft fees. In the context of the recent declines in average net interest margins, banks are likely to need fee income more than ever.
  • The banking sector in Central Europe: Performance overview
    This publication analyses the banking sectors in Bulgaria, Croatia, the Czech Republic, Hungary, Poland, Serbia, Slovakia and Romania. It focuses on the financial results of each sector and aims to describe the individual factors impacting the profitability of each country’s banking industry.
  • Divestiture survey report 2013: Sharpening your strategy
    As the U.S. economy strengthens, divestitures are becoming more a matter of strategy than survival. Deloitte surveyed nearly 150 executives regularly involved in divestitures to assess the past experience of their companies, their outlook for the future, and the challenges they face.
  • 2013 Banking Industry Outlook: Moving forward in the age of re-regulation
    The banking environment for the coming year likely contains equal parts resolution of past challenges and introduction of new ones. This report examines a series of interdependent issues that senior-level bankers should consider.
  • Promoting stability: Insights into new recommendations for banks’ risk disclosures
    Banks will need to consider how they will respond to users’ demands for clearer risk information, including assessing whether the governance and controls over the production of such information are fit for this purpose.
  • Growing pains in wealth management and private banking
    These days, it’s common to hear wealth managers express optimism at increases in net new clients and assets under management, while at the same moment convey anxiety that client service levels may suffer as a result.
  • Blind spot: How finance can lead the way in the customer-centric bank
    While sales, marketing, and customer service are clearly important areas that can help propel the customer-centric strategy, they can only be part of the solution. Finance will need to make that fundamental shift away from a product-focused mindset to a customer-led strategy for banks.
  • Banking the Unbanked: Prepaid Cards, Mobile Payments and Global Opportunities in Retail Banking
    There is an enormous market that most banks are ignoring — and that nonbank competitors have begun to cultivate effectively: the world’s 2.5 billion adults who are either unbanked or underbanked.
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