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Deloitte Center for Financial Services

Central Europe

The new strict regulatory realities, the demanding economic environment and the growing needs of customers are changing the landscape of the financial sector in a dramatic way. Outlining the real sources of competitive advantage in these rapidly changing times is of utmost importance.

  • How are strategies and business models changing?
  • How to address growing regulatory requirements? 
  • What are the challenges facing retail banking? 
  • In which direction is corporate banking heading?
  • What is the future of the insurance industry? 
  • Where to look for new sources of revenue? 
  • How to invest wisely in new technologies? 
  • How to finance the activities of financial institutions in Central Europe?

The financial sector, more than ever, needs insights, reliable recommendations, independent opinion, high quality industry data and a roadmap of its future direction.

Latest reports:

  • The Banking Sector in Central Europe - Performance Overview
    The analysis of the banking sectors in Bulgaria, Croatia, the Czech Republic, Hungary, Poland, Serbia, Slovakia and Romania.
  • Setting a new course. The customer experience challenge facing Central Europe’s retail banks
    Survey among retail banking customers from five Central European markets (the Czech Republic, Hungary, Poland, Romania and Slovakia).

Zbigniew Szczerbetka

Financial Services Industry Leader in Central Europe
Tel:+48 22 511 08 85


"Understanding the drivers of banks’ financial results is the key to making the right decisions in a constantly changing market environment."

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