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Financial services research

Through thought-provoking publications, surveys and reports as well as insightful commentary, Deloitte Research delivers innovative, practical knowledge companies can use to improve their overall business performance. Our global network of research professionals and senior consultants can identify, analyze and help explain the issues critical to businesses across a variety of industries.

In our Financial Services research area, you will find thought leadership and commentary on topics including offshoring, cost reduction, customer retention, and mergers and acquisitions.

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Private Equity Confidence Survey - 2011 Global Emerging Markets Comparison Report

Latest research

  • Blind Spot: How finance can lead the way in the customer-centric bank
    For today’s banks, becoming more customer-centric isn’t just a feel-good mantra, it’s a core business requirement. Whether the challenge is increased regulatory pressure, consolidation, cost pressures, rapidly shifting consumer trends – or, more likely, all of the above – a customer-centric focus can play an instrumental role in staying a step ahead of the competition.
  • Big Data: Time for a lean approach in financial services
    The proliferation of so-called “big data” coupled with the increasing capability and reducing cost of technology are very seductive for retail financial services organisations seeking to improve their customer engagement and operational performance. But many simply do not appreciate the real costs – in terms of money and time – that burden big data programmes.