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Financial Services

Financial Services
Financial Services businesses face challenges across the globe. New Zealand institutions have weathered the storm better than most with sound business practices and strong balance sheets.  The challenge now is to gain competitive advantage in a time of slow economic growth and increased funding constraints.

Success in the current economic climate will require carefully balancing a strong customer focus with sustainable cost reduction. If you can blend strategic flair with disciplined execution to address the effects of regulation, technology change, and shifting customer dynamics you will be in a better position to make the most of opportunities that arise.

How we can help you

We can work with you to on business challenges to make the most of the opportunities that arise in turbulent markets by helping you with:

  • Cost reduction initiatives
  • Human capital solutions
  • Outsourcing advisory services
  • Regulatory Consulting (Prudential and Market Conduct)
  • Target operating models
Navigating regulatory change
Technology advisory

More Read the latest research and publications

  • Global Risk Management Survey, Eighth Edition: Setting a higher bar
    Assesses the state of risk management as the financial services industry confronts today’s challenges.
  • Elements for successful growth in financial services
    This latest annual research report by DTTL’s Global Financial Services Industry group examines four elements that contribute to successful growth:
  • Developing an effective governance operating model: A guide for financial services boards and management teams
    This paper, prepared for board members, board committee members, senior executives, and risk managers at FSI companies, aims to assist boards and others with key governance roles in developing a robust governance operating model.
  • Assessing Stress Testing as a Practical Risk Management Tool
    Bankers and regulators worldwide have been increasingly focused on enhanced stress testing as a risk management tool to help gauge and reduce vulnerability to unexpected external shocks.
  • Reducing Claims Fraud
    Some leading insurance companies have implemented innovative and creative approaches to mitigate fraud risks and reduce fraud-related costs.
  • Big data: Time for a lean approach in financial services
    A lean approach offers something unique and inspiring, something that connects with customers and inspires loyalty and trust.
  • Growth opportunities for financial services in emerging markets
    This series of articles presented by the Deloitte Center for Financial Services discusses how financial services companies can better understand and assess the opportunities, challenges, and risk that emerging markets present.
  • Blind spot: How finance can lead the way in the customer-centric bank
    This article offers insights on how finance executives can use this fundamental tool to make the transformation to a customer-centric strategy.
  • Global Model Practice Survey 2011: Growth through Model Control
    Models are at the heart of financial institutions, since they can be powerful tools in assessing risk and improving decision making. The financial crisis taught financial institutions that simply relying on the outcome of models is a risk itself. Therefore, understanding the risks, their limitations and the economic environment is critical when using models.
  • Crunchy questions for sticky issues: Using analytics to outsmart competitors
    If you’re interested in taking advantage of advanced analytics to produce business results in less than a hundred days, this book is for you. Just be prepared to peel away the hype to see analytics in all its grubby, geeky, potentially revolutionary glory.

More Contact us

  • Michael Tang
    Financial Services Practice Leader
    Meet the team

Learn more

  • Forward Focus - November 2013
    Digital disruption is a key issue for all business, if it hasn’t already caused a major upheaval in your market, it is only a matter of time before it does
  • Forward Focus - June 2013
    The changing role of capital management for an insurer and the landscape around it.
  • Forward Focus - March 2013
    KiwiSaver: The hottest lead ever; Using analytics to understand KiwiSaver customers; Designing the right customer experience; What New Zealand must learn from Australia.
  • Forward Focus - March 2012
    This month sees the release of the Implementation of Insurance Prudential Supervision Act 2010 Deloitte Survey.
  • Foreign Account Tax Compliance Act (FATCA) regulations overview
    Beginning in January 2013, virtually all non-U.S. financial intermediaries and withholding agents that own or hold U.S. investments will be subject to the information reporting and disclosure requirements of (FATCA).
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