Operational strategy and the Target Operating Model design
The Target Operating Model (TOM) seeks to create the optimal business architecture for successfully realizing strategy. It acts as a focal point for decisions on operational strategy such as what functions should be shared, how functions should be configured in size and budget, and where operations should be performed and by whom.
The TOM covers all dimensions of the business (people, organization, process, information, technology, geography) that contribute to the realization of a vision. The model itself is a flexible one, and can range from the simple, local model, e.g. a blueprint for a specific change, to a complex articulation, e.g. a major global transformation of an organisation.
Independent Deloitte advice
Determining what should and should not be outsourced can be a key element of a new Target Operating Model. We are proud of our independence: as the largest consulting firm that doesn’t deliver outsourced services we are uniquely placed to help you make that determination, to find the right service provider and to help you make sure they deliver.
Contact
Hans Teuben
Director
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