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Tourism, catering industry and leisure

Efforts for recreation

In the current economic recession, consumers spend less on leisure activities and recreation. However, they require the same or an even higher level of service. Through the Internet, consumers are able to compare services and prices easily. On the other hand, information and communication technology enables direct interaction with your clients with the right content and at the right time. It makes marketing and sales efforts more efficient and more effective. Furthermore, not only do the means of communication change, but the customer also changes through the increasing average age of the population, interest in ecotourism and spending of young people.

Vision, flexibility and daring are needed to guarantee the continuity and growth opportunities of your organization. Especially in less favorable times, creativity, uniqueness and the price-quality balance of your services are essential for future success. Partnerships within and outside your line of business are of vital importance.

Our specialists know about your situation, your potential partners and your clients. We know what is needed for your organization to succeed. We combine our knowledge of your line of business, from travel to catering, at the regional, national and international levels. That is why Deloitte is a major player in advising small and medium-sized enterprises and franchises. We also have a strong position with large and multinational companies.

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Focus on

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    In this edition of the Global Performance Review, we present an analysis of hotel performance trends across the globe and see which cities have secured a place in one of the top 20 ranking tables.


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