Today's harsh environment requires consumer businesses to understand and anticipate changing consumer needs and to respond rapidly with relevant products and solutions. To do that, they must address a myriad of questions – exactly how are consumers' needs changing? How keep customers loyal and win new ones? How adapt sourcing strategies for affordability, sustainability, and security of supply? All of this, while under enormous pressure to improve operational efficiency and drastically reduce costs.
|Global powers of consumer products 2012: connecting the dots
The world's largest 250 consumer products companies have weathered the recession. Now what?
|Global Powers of Retailing 2012: switching channels
With the economy slowing, multi-channel and mobile offer major opportunities for the world's top retailers.
|Hidden heroes: The next generation of retail markets
A look ahead at future emerging retail hotspots.
|Consumer 2020: Reading the signs
What will shape consumer values over the next 10 years?
|The consumption dilemma
Leverage points for accelerating sustainable growth.