Life @ Human Capital Consulting
A Day in a Life of a Consultant
Han has a Master of Engineering in Engineering Management from Cornell University and has been with Deloitte for 2 years.
Below is a glimpse of how a day is for Han as a Human Capital Consultant at Deloitte.
8.30 am – Walked into client’s office in Ipoh, a global semiconductor manufacturer with over US$ 500 million annual revenue, and set up a conference call with the client’s Head of Worldwide Sales who is based in the United States. The conference call’s objectives were to understand the department’s main responsibilities and help the client establish Key Performance Indicators (“KPI”) that measure achievements.
9.30 am – Caught up with some emails during a short break before commencing another conference call with the client’s regional General Manager of the UK plant for the same purpose of designing KPI.
10.30 am – Met with the client’s Group Chief Operating Officer to update him on the project progress, and validated key findings of individual discussions conducted with his subordinates. We also worked together to set targets for each established KPI with the objective of cultivating high performance culture within the organisation.
12.30 pm – Had a quick lunch at the famous local restaurant in Ipoh before driving back to Kuala Lumpur for a meeting with another client, a global non-profit oil and gas (O&G) association. This particular project was to tackle the looming talent shortage issue faced by the O&G industry. Replied some client emails on Blackberry, while my manager and I brainstormed on strategies to resolve this global talent issue during the 2-hour car ride.
3.00 pm – We got into KL city just in time and met up with our director before the meeting. We updated the client on the project progress, and presented the issues faced by the O&G industry which led to failure in attracting talent. We agreed on overarching strategies and started developing more detailed initiatives for each strategy.
5.30 pm – Braved through the hectic traffic in the city to get back to Deloitte office. I wrapped up the day by scheduling for upcoming meetings. I also planned out some tasks for the rest of the week.
7.00 pm – Relaxed in La Bodega with some good food and caught up with my other team mates.