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Integrated performance management

Turning mountains of data into pieces of insight

integrated performance managementGood decisions require good information. Integrated Performance Management (IPM) can provide decision-makers with the information they need – a single version of the truth that is timely, accurate, accessible and relevant to the decisions they face – along with the confidence and transparency they are looking for.

Insights that matter
During our projects we noticed that companies were drowning in data that was not necessarily relevant to the decision making process. And frequently, different data sources generate conflicting results, so that decision-makers distrust them. For example, one client company was trying to manage its business by generating 20,000 unique reports a month - many of which were in direct conflict. Another client of ours was strategically focused on customer loyalty and lifetime value, yet its key performance measures all revolved around sales volume. No wonder the company’s actions didn’t support its strategy.

Companies can ease conflicts and gain confidence in their data with an effective integrated performance management strategy that gives decision-makers easy access to the information they require – supported by processes and systems that help ensure the underlying data is consistent and reliable.

How We Can Help
An integrated approach to reporting and performance management requires a broad business perspective – not just implementing another software package. Deloitte has access to in-depth experience across the entire business spectrum, from finance and accounting to strategy, operations, technology and risk management. Key services support the following activities:

  • Reporting strategy
  • Definition of key performance indicators
  • Consolidation and external reporting
  • Planning, budgeting and forecasting
  • Management reporting and analysis

Bottom-line Benefits
Effective integrated performance management can help an organization in its efforts to:

  • Improve decision-making
  • Provide information that is more accurate, timely and transparent
  • Maintain One version of the truth
  • Increase efficiency and reduce manual effort, with fewer systems and paper reports
  • Improve organizational alignment and risk management
  • Establish a stronger link between performance and strategy