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HR operations and technology
In the current business environment, organisations are increasingly focusing on reducing costs, containing operational risk and improving productivity. Our services help our clients improve the effectiveness of their HR processes and the quality of their control procedures.
Our service offering includes:
- Audit and benchmarking of HR functions along four core axes: people, process, organisation and technology
- Assistance with the implementation of key recommendations derived from our audits, benchmarking studies and business cases
- Business cases development and feasibility studies for the reengineering of the HR function and its processes
- Design and implementation of HR scorecards and key performance indicators (KPIs)
- Assistance in the development of service level agreement (SLAs) and contracts between the HR function and its internal and external service suppliers
- Outsourcing and interim support in such domains as HR administration and recruitment processes
- Assistance with the selection of HRIS (human resources information systems) solutions and enhancement of existing HR-IT infrastructure
- Employee portals’ solutions design, development and implementation, including their integration in redesigned processes and the overall IT environment
