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HR function assessment and transformation

HR transformation

HR transformation focuses on maximising the efficiency and effectiveness of HR services thereby enabling HR to become truly strategic business partners and bringing measurable value-added to the organisation. HR transformation starts with confirming the HR strategy and defining an HR service delivery model that is aligned with business objectives.

Deloitte is recognised as the #1 firm in the world in both breadth and depth of its global HR transformation capabilities

Source: Kennedy’s first annual HR technology and transformation consulting marketplace report 2010-2013

HR transformation combines three key steps:

  • Assessment of HR functions ('as is' situation) regarding organisation, metrics, technology and competencies in order to improve productivity, efficiency, service delivery and risk management
  • Process design – Deloitte can provide you with an extensive set of HR processes that are readily available, legally compliant and optimised for your specific industry
  • Design of target HR operating and organisation model ('to be' situation) – this is based on leading practices and includes the development and implementation of HR key performance indicators and, eventually, shared services and competency centres

The 4 axes of a service delivery model

The 4 axes of a service delivery model

HR business partner transformation

Many organisations struggle to turn the theoretical concept of HR business partnering into a reality. Based on our extensive interaction with HR business partners in a range of organisations, we help you to develop effective business partnering relationships in your organisation and link them to business value creation.

The HR business partner transformation covers a number of steps including:

  • Defining your future business partner role(s)
  • Facilitating a dialog between the business and the HR function to define your concrete business partner requirements
  • Capture the non-HR skills and knowledge your business partners should acquire
  • Assessing your current HR staff to identify development needs
  • Providing coaching, training and other development activities to make your business partners fully qualified for their role

Steps required to achieve a perfect HR business partner match

Steps required to achieve a perfect HR business partner match


  • Filip Gilbert
    Partner - Human Capital Advisory/Transformation

Focus on

  • ExternalURL
    Global business driven HR transformation: The journey continues
    Eighteen key ideas explore the many trends shaping the way companies can leverage their human resources functions and their people to improve competitiveness, profitability and growth.

Learn more

  • Human capital advisory services - Your one-stop-shop solutions | Brochure
    Discover in this brochure the 'one-stop-shop' approach in integrating people issues with business strategy which Deloitte Luxembourg can offer you.



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