Quality is an increasing concern for the life sciences sector. Companies and research institutes are facing stricter European and global regulations which limit the advances of R&D whilst increasing costs. The main challenges are:
These changes create an increasingly competitive environment that requires Luxembourg’s life sciences industry to have a well-defined two- to three-year strategic plan and underlying roadmap in order to be able to adapt to the changes enforced by the regulators.
Quality is becoming a key differentiator and full compliance with the ISO 9000 and EFQM standards is increasingly important, as is the need for a well-considered and comprehensive performance management and monitoring strategy, and the need for integrating qualitative and quantitative indicators.
We assist life sciences with a service offering that will support them in improving the quality of their services. This service offering spans from (cross-border) benchmarking, optimisation of functional and operational processes and procedures, governance, automation, performance management and dashboard definition to employee and customer surveys, ISO and EFQM audits and EFQM certifications: