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Organisational tranformation


There is constant pressure on the organisations in the life sciences sector to carry out research and to deliver their services and products in an increasingly effective, faster and more cost-efficient way. Basic capabilities such as effective service delivery, integrated systems, optimised processes and procedures, including analytical accounting, developing niches and increasing competency centres (centre de compétences) are at the heart of the transformation and evolution process that the life sciences industry is undergoing in Luxembourg.

Deloitte service offering

We provide the life sciences industry with a vast service offering that supports them in designing, building, implementing and optimising organisational transformation on topics ranging from functional and operational processes and procedures optimisation, to system implementation and development of new organisational models.

To ensure optimal organisational transformation, Deloitte service offering includes:

  • Reviewing and advising on adjustment of strategies, development of roadmaps and assistance on deployment and implementation
  • Optimisation of resources, processes and costs, including analytical accounting, shared service centres, mutualisation of functions (including procurement, accounting, laboratories, radiology, IT), selective outsourcing, dashboards/business intelligence and activity-based costing
  • Competency centres modelling and implementation in line with the hospital plan
  • Guidance with ensuring that the organisation meets the new legislative requirements (e.g. cost analysis) on elements such as IT systems, governance and skill sets
  • Project Management Organisation (PMO) support on large-scale projects (such as electronic patient file, e-Learning strategy, HRIS) to ensure coverage of all Project Management (PM) dimensions, namely:
    • Technical aspects (product selection, product maturity, resilience, architecture, etc.)
    • Financial aspects (business value, costing models, TCO, etc.)
    • Contractual aspects
    • Governance, organisation and resources (sponsoring, project charter, roles and responsibilities, project management protocols)
    • Change management and communication (stakeholder identification, training plans, etc.)
    • Project management (planning and budget, risk and issues management, etc.)
  • Definition of alternative, collaborative working methods, development of implementation roadmaps and assistance on deployment and implementation
  • Designing of new competency management and performance management frameworks, development of implementation roadmaps and assistance on deployment and implementation,
  • Redesigning core business processes and underlying procedures and identification of change impacts on IT and people dimensions
  • Reviewing of total reward policies, design of alternative options (such as job grading), development of implementation roadmaps and assistance on deployment and implementation


  • Luc Brucher
    Partner - Healthcare Leader
  • Karine Pontet
    Directeur - Human Capital Advisory/Transformation



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