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Corporate social responsibility

The ESR (Entreprise Socialement Responsable) label is one of the most advanced and comprehensive CSR labels in Europe. It helps to initiate a continuous improvement approach by providing concrete examples and proposing clear action plans. It supports organisations in building a competitive advantage through alignment on Corporate Social Responsibility (CSR) market trends and good practices, notably in terms of governance and stakeholder management.

As a communication and marketing tool, the label enhances brand visibility and reputation. It also provides public testimony of CSR actions conducted by the company/organisation.

This label is an initiative of the UEL and has been developed by the INDR in close collaboration with Deloitte.


Companies are not only under pressure to excel in their core business but are increasingly required by the public and by law to show a certain level of corporate responsibility.

  • Building a competitive advantage through effective CSR management
  • Publicly aligning with organisations that have already obtained the label and use it in all internal and external campaigns such as CHL, Dussmann Group, BGL BNP Paribas, Caceis, Cetrel, Leaseplan, Siemens, Sodexo
  • Making public the organisation’s CSR efforts and actions with limited cost and effort
  • Building and securing a high brand image and reputation
  • Enhancing the company’s ability to attract and retain critical talent
  • Maintaining good relationships with main stakeholders (e.g. shareholders, clients, employees, unions)

Deloitte service offering

  • Certification services in collaboration with INDR: review by a Deloitte expert of answers provided in the self-assessment questionnaire
  • Consulting services: assistance in the definition of concrete improvement plans to enhance the CSR maturity level


  • Elisabeth Layer
    Partner - Audit
  • Sophie Mitchell
    Partner - Audit Leader
  • Nilgün Okur
    Partner - General Services

More Learn more

  • Official renewed INDR ‘ESR’ label recognises CSR activities - 20/05/2014
    Deloitte Luxembourg has renewed its ‘Entreprise Socialement Responsable – ESR’ label, delivered by the National Institute of Sustainability and Corporate Responsibility for the second time.
  • Big demands and high expectations - The Deloitte millennial survey | Whitepaper
    Across the globe, 70% of tomorrow’s future leaders might reject what business as traditionally organised has to offer, preferring to work independently through digital means in the future.
  • CSR Klenge Maart raises over €7,500 for a good cause - 16/12/2013
    Deloitte Luxembourg recently held its annual CSR Klenge Maart, a full day internal event dedicated to CSR and charity, attracting more than 500 employees.
  • Embedding diversity into the organisational culture - 25/03/2013
    On the occasion of the 2013 International Women’s Day, Deloitte Luxembourg organised a day of discussions with all employees on the issue of diversity and gender equality.



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