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Our healthcare services

The depth of our global and local expertise in the area of life sciences and healthcare enables us to provide our clients with general as well as specific insights and forecast of their environments. Our multidisciplinary functional practice, notably in the area of consulting (strategy, operations, information technology, human capital, financial services, risk management), seeks to provide the different entities operating in the healthcare sphere with made-to-measure support to meet the challenges they face.

Selected service offerings include:

  • CFO services
    Doing business and staying in business is becoming more and more challenging due to today’s market situation and future evolutions. Deloitte offers support with tailor-made service offerings for the healthcare sector covering every aspect of financial services.
  • Corporate social responsibility
    The ESR label is one of the most advanced and comprehensive CSR labels in Europe. It helps to initiate a continuous improvement approach by providing concrete examples and proposing clear action plans.
  • Human capital advisory services
    One of the most valuable assets of a company is its talented workforce. Recruiting, retaining and developing skilled people are key factors for success.
  • Internal audit
    Optimising internal processes, streamlining work processes and adapting to new regulations while increasing productivity and efficiency represents a tough challenge for today’s healthcare industry.
  • IT services
    Individual technology solutions are meeting narrow goals, however, the full portfolio of solutions is not generating the desired value for the business. While different business units rely on one another more than ever, supporting technologies have not evolved to support these critical connections.
  • Learning and education
    In a competitive environment, the ability to develop and train your talents is a key business imperative. The need for training and education is becoming more important in the future due to the various challenges of the healthcare industry
  • Marketing and communication
    The Deloitte 2011 survey of healthcare consumers in Luxembourg showed that specialisation, physician recommendation and reputation are the primary reasons for Luxembourg consumers to choose a specific hospital. This result shows the importance of cultivating the reputation of a healthcare provider.
  • Organisational transformation
    There is a constant pressure on the healthcare actors to deliver their services in an increasingly effective, faster and more cost-efficient way. Basic capabilities such as effective service delivery, integrated systems, optimised processes and procedures, are at the heart of the reform that the healthcare industry is undergoing in Luxembourg.
  • Patient experience
    The patient experience refers to the quality and value of all the interactions – direct and indirect, clinical and non-clinical - spanning the entire duration of the patient/provider relationship.
  • Quality management
    Quality has become a primary concern for healthcare providers, and regulators have acknowledged this by reinforcing European and local legislation.
  • Tax services
    Ever-changing tax regimes increase the complexity and obligations for the industry on a local and global scale. Poor tax management can significantly impact business costs and cash flow.

Contact

  • Gilbert Renel
    Partner - Healthcare Leader
  • Karine Pontet
    Senior Manager - Human Capital Advisory/Transformation

Learn more

  • Deloitte 2011 Survey of Luxembourg health care consumers - 15/11/2011
    Deloitte Luxembourg took part in a global survey focusing on the health care systems in 12 countries around the world.
  • Étude 2011 sur les consommateurs de soins de santé au Luxembourg | Whitepaper
    Dans le présent rapport, nous vous proposons une analyse pouvant servir de référentiel à la consommation de soins de santé au Luxembourg.

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