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Our healthcare services

The depth of our global and local expertise in the area of life sciences and healthcare enables us to provide our clients with general as well as specific insights and forecast of their environments. Our multidisciplinary functional practice, notably in the area of consulting (strategy, operations, information technology, human capital, financial services, risk management), seeks to provide the different entities operating in the healthcare sphere with made-to-measure support to meet the challenges they face.

Selected service offerings include:

  • CFO services
    Doing business and staying in business is becoming more and more challenging due to today’s market situation and future evolutions. Deloitte offers support with tailor-made service offerings for the healthcare sector covering every aspect of financial services.
  • Corporate social responsibility
    The ESR label is one of the most advanced and comprehensive CSR labels in Europe. It helps to initiate a continuous improvement approach by providing concrete examples and proposing clear action plans.
  • Human capital advisory services
    One of the most valuable assets of a company is its talented workforce. Recruiting, retaining and developing skilled people are key factors for success.
  • Internal audit
    Optimising internal processes, streamlining work processes and adapting to new regulations while increasing productivity and efficiency represents a tough challenge for today’s healthcare industry.
  • IT services
    Individual technology solutions are meeting narrow goals, however, the full portfolio of solutions is not generating the desired value for the business. While different business units rely on one another more than ever, supporting technologies have not evolved to support these critical connections.
  • Learning and education
    In a competitive environment, the ability to develop and train your talents is a key business imperative. The need for training and education is becoming more important in the future due to the various challenges of the healthcare industry
  • Marketing and communication
    The Deloitte 2011 survey of healthcare consumers in Luxembourg showed that specialisation, physician recommendation and reputation are the primary reasons for Luxembourg consumers to choose a specific hospital. This result shows the importance of cultivating the reputation of a healthcare provider.
  • Organisational transformation
    There is a constant pressure on the healthcare actors to deliver their services in an increasingly effective, faster and more cost-efficient way. Basic capabilities such as effective service delivery, integrated systems, optimised processes and procedures, are at the heart of the reform that the healthcare industry is undergoing in Luxembourg.
  • Patient experience
    The patient experience refers to the quality and value of all the interactions – direct and indirect, clinical and non-clinical - spanning the entire duration of the patient/provider relationship.
  • Quality management
    Quality has become a primary concern for healthcare providers, and regulators have acknowledged this by reinforcing European and local legislation.
  • Tax services
    Ever-changing tax regimes increase the complexity and obligations for the industry on a local and global scale. Poor tax management can significantly impact business costs and cash flow.

Contact

  • Luc Brucher
    Partner - Healthcare Industry Leader
  • Karine Pontet
    Directeur - Human Capital Advisory/Transformation

More Learn more

  • Luxembourg: Un système de santé en évolution face à des défis majeurs | Whitepaper
    Savoir que l’on peut être soigné rapidement selon des normes de qualité élevées a toujours été au cœur des principales préoccupations collectives de nos sociétés modernes.
  • The Luxembourg Healthcare industry - Risks and challenges | Podcast
    Luc Brucher and Karine Pontet look at the situation of the healthcare industry in Luxembourg and present the main perceptions that healthcare consumers have of the industry.
  • Etude Deloitte 2013 sur les consommateurs de soins de santé au Luxembourg | Whitepaper
    Similitudes, changements et nouveautés en matière d’attentes et de comportements des consommateurs de soins de santé face au système de santé luxembourgeois.
  • La certification HAS V2010 - Diagnostiquez la gestion de la qualité et des risques | Brochure
    La procédure de certification des établissements de santé a pour objectif de porter une appréciation indépendante sur la qualité des prestations d’un établissement.

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