Managing human capital
Challenges
Healthcare is overwhelmingly a people business. Although the role of technology is increasing at a very high speed, the industry's reliance on personal contact will not change in the foreseeable future. Given the health care industry’s overall complexity, the talent strategy should be adapted to the business challenges.
Adequate skills and expertise are required to:
- Manage changing skills requirements
- Attract critical workforce segments, especially scarce medical profiles, to deliver high-quality care services
- Retain critical workforce segments in an environment of organisational changes, post-merger integrations and labor cost reductions
- Adapt work solutions to employees’ expectations
Deloitte services offering
On the talent management front Deloitte’s service offering includes:
- Optimisation of HR processes
- Competency management and job design development
- Performance management design
- Supporting organisational re-design initiatives
- Developing a talent strategy and implementation roadmap
- Talent identification
- Strategic workforce planning, including succession management
- Post merger integration assistance on organisational, HR and change level implementation of HR solutions (SAP HR, PeopleSoft,...)
- Change management to support organisations transitioning towards a new organisation structure,role or IT environment
- Search and selection of skilled talent
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