Managing cost & quality
Challenges
Health care environments have little tolerance for errors – even one medication error is too many in a hospital. At the same time budgets are not unlimited, meaning that health care companies need to strike the right balance between cost control and (high) quality management.
To face these industry challenges, HCOs need to focus on:
- Optimising financial services, through defining an adequate target operating model, shared services…
- Establishing a performance management system, based on costing models, planning and dashboards
- Improving management of working capital
- Introducing efficient supply chain management
- Controlling development costs, linked to investigators, patients insurances, safety and regulations
- Introducing quality improvement programmes, such as improving infrastructure management
Deloitte services offering
Deloitte can help health care organisations in the following areas:
- Building shared service centres
- Value added benchmarking analysis
- Financial organisation review
- Financial process review
- Outsourcing advisory
- Dashboard implementation
- Business Intelligence implementation
- Planning, budgeting and forecasting
- Implementing activity based costing
- Designing and implementing quality programmes, such as Six Sigma
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